Technology Managers

PowerSchool Campus Point People

Troubleshooting Slowness Issues

If a user is having issues with slowness in PowerSchool, the following information is helpful:

• • User (or users) affected

  • Campus

  • Browser (Safari/Chrome)

  • Wired or wireless connection

  • PowerSchool server (can by found by going to Special Functions -> Server Statistics OR if the user is unable to log in, by clicking on the PowerSchool version next to the timestamp on the PS login page)

Requesting New Staff PowerSchool Accounts

There is currently a process in place with the Onboarding Team, IT Team, and PS/Data Team to ensure new hires get access to both PS and Tableau. 

This process is started by the Onboarding Team, so any questions regarding a new hire's status should first be directed to the Onboarding Team at onboarding@nobleschools.org. 

Requesting Staff Permission Changes

When a staff member requests permission changes due to expanded responsibilities/title change, this request must come from one of authorized campus points (listed above).

For more information about the full name and display name difference, click here.

Student Noble Email Imports

For student Noble emails to be imported, they must be submitted as a spreadsheet with the student number.

Preparing Mass Photo Imports

Downloading Student Photos from PowerSchool

Miscellaneous FAQ

• • How often does Mastery Manager sync with PowerSchool?

    • Mastery Manager syncs with PowerSchool every single night. If there is a question about Mastery Manager and PS being in sync, the PowerSchool point person at that campus should put in a ticket.

Templates/Documents