PowerLunch

Student Lunch Status Changes

Bulk Student Lunch Status Changes

When submitting student lunch status changes, please submit a spreadsheet to PS Assist with the following:

• • Student Number

  • Application Type: This is the type of application submitted. The options are Income, HRM, Foster Child, TANF/SNAP, Direct Certified, or No Application. No other application types are available.

  • Lunch_Status: This must be one of three letters. The options are F, for free lunch status, R for reduced lunch status, P for full pay lunch status. No other statuses are acceptable.

  • NOTE: Please include the Date Applicable. This is the date that the status should go into affect. This date can only be in the current month. We submit our meal claims at the beginning of each month for the previous month, and therefore it is not possible to update status after the claim has been submitted. (This does not apply for August status changes - those can be submitted through the end of September.)

Individual Student Lunch Status Changes

• 1. Search for the student whose status you would like to change.

  2. Go to their "Lunch" page.

  3. Select their Application Type: Income, HRM, Foster Child, TANF/SNAP, Direct Certified, or No Application

  4. Select their status: "Full Pay (P)," "Reduced (R)," or Free (F)."

  5. Fill in the current date in the "Date Submitted" box. We use this box to make sure the status is up to date.

  6. Click Submit to save any changes.

Adjustments to Past Charges

Adjustments to past charges will be made as far back as possible within the time frame of the student submitting the form. Usually, adjustments can be made back to the first of the current month. For bulk adjustments to be made, a ticket submitting meal status for multiple students, or a specific request for single students must be made to PS Assist. For multiple students, a spreadsheet with the student number and meal status must be submitted.

If the campus would like to adjust charges further back than the first of the current month, they can add a credit to the student's account (in the same way they would add a deposit).

Duplicate Charges

If your campus food service is provided by Chartwells (all campuses except Baker, Butler, Noble Academy or GCMS), please email any duplicate or incorrect charges to foodhelp@noblenetwork.org. If not, please email any duplicate or incorrect charges to psassist@noblenetwork.org.

Adding Deposits to Student or Staff Accounts

To add a deposit to a student account:

• 1. Search for the student.

  2. Once you have selected the correct student, go to their "Lunch Transactions" page.

  3. Click on the "New" button at the top of the page.

  4. Fill in the "Description" box with any applicable campus specific information (receipt number, etc).

  5. Leave the "Fee" box blank!

  6. Fill in the amount the student is paying in the "Deposit/Credit" box as a positive number.

  7. Click "Submit."

To add a deposit to a staff account:

• 1. Search for the staff member.

  2. Once you have selected the correct staff member, go to the "Transactions" page.

  3. Click on the "New" button at the top of the page.

  4. Fill in the "Description" box with any applicable campus specific information (receipt number, etc).

  5. Leave the "Debit" box blank!

  6. Fill in the amount the student is paying in the "Deposit" box as a positive number.

  7. Click "Submit."