Everyone will be expected to know:
VIDEO- Benedict Cumberbatch explains FSCS
IMPORTANT FACTS- The Financial Services Compensation Scheme (FSCS)
VIDEO- FCA explain their service.
IMPORTANT FACTS-Financial Conduct Authority (FCA)
What does FCA do?
VIDEO- Description of FOS in their own words, using Viking ships.
IMPORTANT FACTS - Financial Ombudsman Service (FOS)
Consumers must make a formal complaint to the financial institution in the first instance. If they are unhappy with their response then they can ask the FOS to look into their complaint. FOS take complaints on the following topics: