Frequently asked questions

Q: How many subjects should I register per term?

The normal study load is 3 subjects per term. You have the flexibility to select from 1 to a maximum of 3 subjects, depending on your availability, and academic and financial capacities. 

Q: I have registered for 3 subjects in Phase 1. However, in Phase 2, I want to drop 1 subject. Can I tick only 2 classes and submit?

No, you cannot. If you want to drop a subject, you must select all 3 classes of the 3 subjects you have selected at Phase 1. Then when Phase 2 ends, you should email the Student Advisor Team for assistance to remove it.

Q: If the classes I want to register for are full, what should I do? 

At Class Allocation Phase, we have prepared the classes based on your subject enrolment information. As a result, there will be enough slots for all registered students. Please be advised that the classroom capacity is limited. Once a class is full, we are unable to accommodate your requests to add to that class. In such cases, you should consider enrolling in other available classes.  

Q: Why is the list of subjects shown in my account different from my friends? Is it a problem? 

The list of subjects is customized based on your study progress. This should not be a problem. 

Q: Can I change the subjects after I submitted my enrollment? 

Yes, you can change the subject within the advertised deadline. To change the subjects, Untick the enrolled subject and don't forget to confirm your action by hitting "Submit" button. 

Q: After I submit my first request for a class, then I want to change to another class. How does the system work? 

First Submission: Select your classes (e.g., FIM 1 and Deri 1).

To Change a Class:

• Untick the class to cancel (e.g., Deri 1) and tick the new one to add (e.g., Deri 2).

• If the new class is available, you’ll be enrolled.

• If it’s full, only your remaining class (e.g., FIM 1) will stay confirmed.

To Re-enroll in a Class:

• Submit a new request and select the desired classes again.

• Enrollment depends on class availability.

Q: If the subjects I want to register for are full, what should I do? 

In Phase 1: Subject Enrolment, if the subject is full, you can opt for other available subjects. 

If the subjects have reached its maximum capacity and you are in your last term and there are no alternatives, you should contact Student Advisor team for further support. We will advise the outcome if your request is approved or rejected within 2 weeks after the closing of the subject enrollment due date. 

Q: How to know if I have successfully registered for a class?

There are 2 options to check:

Option 1: 

At MyWSU.VN => Class Allocation => After you select the subject and hit "Submit", a notification pop up will appear, check the information at the pop-up and click Ok

The successful subject will be ticked and changed crimson.

Option 2: At MyWSU.VN => Enrolment => Enrolment result

The successful subject of Phase 2: Class Allocation will be listed.

Find link HERE for step-by-step instruction to register the subject.

Q: I can’t see the subjects to register for after logging in to MyWSU.VN? 

You should read the instructions again and make sure you follow them. In case you follow the steps but cannot view the subjects to register, you can take a screenshot or video, then email it to the Student Advisor Team for further instructions. 

Q: I can’t see the classes to register for after logging in to MyWSU.VN. What should I do?

This will happen if you have not completed the Phase 1: Subject Enrolment. You can contact Student Advisor team for further support.

Q: Can I choose to register for both Stage 1 and Stage 2 subjects at the same time?

In order to study the stage 2 subjects, you are required to pass all stage 1 subjects. You can't study Stage 1 and Stage 2 at the same time. 

Q: I am in stage 2. If I need support on enrolment, who or how I should contact?

Throughout your journey at WSU VN, Student Advisors Team is your first point of contact for any support you request. 

During the enrollment period, you may have a variety of concerns or matters. You can consult our FAQS page for answers to some of your frequently asked questions.

For specific questions of each individual, feel free to log a ticket on mywsu.vn > STUDENT REQUEST > FEEDBACK (preferred) or by phone number (028) 3920 9999 (Dial extension 789 or 0). 

Q: I am in stage 1. If I need support on enrolment, who or how I should contact?

Throughout your journey at WSU VN, Student Advisors Team is your first point of contact for any support you request. 

During the enrollment period, you may have a variety of concerns or matters. You can consult our FAQS page for answers to some of our frequently asked questions.

For specific questions for each individual, feel free to reach out to Student Advisor Team via email at wsuprogram@westernsydney.edu.vn (preferred) or by phone number (028) 3920 9999 (Dial extension 789 or 0)