Student support
Student advisors
Student Advisors are your first point of contact for information, advice, brochures, forms and referrals to other services.
You can get general advice and help with a range of things, including enrolment and fees, exams, results and graduation. You can also pick up your Student ID card, a form or brochure, lodge your forms, and get help with submitting forms online. Student Advisors can assist, but not limited to:
Clarifying your academic/career goals
Formulating an academic study plan
Transferring to study abroad
Understanding university policies and regulations
Accessing the appropriate university resources
Assisting in the graduation process
Advising administrative and financial questions
Helping other issues
Consultation hours are available from 8:00 – 12:00 & 13:00 – 17:00, Monday to Friday. Students are advised to book an appointment with Student Advisor via email before coming.
Contact information:
Email:
Stage 1: wsuprogram@westernsydney.edu.vn
BComm Program: bcom.program@westernsydney.edu.vn
BData Program: bdata.program@westernsydney.edu.vn
Admission Department: undergraduate.admission@westernsydney.edu.vn
Hotline: (028) 3920 9999 ext: 789 (working hours)
*Due to the high volume of emails and phone calls that we receive on a daily basis, we recommend that you communicate with us primarily through email rather than phone, as it allows for easy sharing of relevant files or images and enables us to keep an effective record of our discussion, thus expediting the processing time. We welcome emails in both English and Vietnamese.