Turnover Rate

Goal

Monitor and evaluate the City of Wooster’s turnover as it relates to the National Average.

Definition

Turnover rate refers to the percentage of employees leaving a company within a certain period of time. Turnover rates include retirements, voluntary resignations, and involuntary terminations. The City of Wooster evaluates turnover on an annual basis. The national turnover rate is an industry standard calculated by SHRM annually.

Significance

Employee turnover is one of the most commonly used HR metrics. Employee turnover can be viewed with a negative connotation. However, employee turnover is not always negative. Turnover is important to monitor to ensure it is not detrimental to the operations of the City; however, some turnover is healthy and natural in all organizations.

Performance Data

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Trends

Wooster began comparing its turnover to SHRM national turnover benchmark data in 2018.

Useful Resources

For more in depth information please visit the City of Wooster's Annual Reports.