How to Avoid Rejections

While having your article be rejected can be a pain, it is certainly not the end of your Textbroker career. Having rejections on your account will not affect your ability to pick up orders, nor is it even guaranteed to cause you to be demoted, though that typically depends on the reason for rejection. However, it is still in everyone’s best interest to try to avoid rejected orders whenever possible to avoid wasting precious time and energy writing. 

Rejections are far from random events, and they are oftentimes preventable with a little bit of due diligence that can save you a lot of stress in the long run.

Read the Briefing Carefully

Yes, this is an obvious one, we know, but it bears repeating. Time is money, and moving orders quickly means more money in your pocket, but just skimming the instructions is not a good way to save time. Even if you’re very familiar with the client or the order type, it’s always worth the time to go down the instructions line-by-line to ensure that you know exactly what the client wants since instructions can always change between orders. 

Communicate With Your Client

When we are reviewing rejected orders, one of the things we almost always check is to see if there has been any correspondence between the author and the client. This can affect the outcome of whether the rejection is supported or overturned, and in many instances can prevent a rejection entirely. If there is any part of a client’s instructions that are unclear or confusing, take the time to message the client to ask for clarification. Oftentimes, a client will be happy to clarify and save themselves the time and stress of having to reject the order as well. Even if the client does not reply and later rejects your order anyways, our QA team will see that you reached out, making the rejection that much more likely to be overturned.

Consider Revision Requests

Revision requests can pertain to just about anything, but it’s important to take them seriously. If a client adds instructions in an RR that were not in the initial briefing, you are under no obligation to follow those instructions, but this does make it more likely the client will reject. Now, we are not suggesting that you spend your precious time rewriting an entire article just to appeal to a baseless revision request, but for reasonably small requests, such as a slight formatting change or adding a CTA at the end, it may save you time and stress to take a couple minutes to make the edit.

Going back to our previous tip, it may also be wise to speak to the client about the revision request directly. Clear and polite communication may likely help you come to an agreement on what edits will be made to the order. It is always possible the client just got orders mixed up in their memory, or maybe they are willing to offer some other incentive if you do make the requested edit. 

Choose Orders You’re Confident In

Sometimes a rejection is purely based on the information present in the order. Other times, clients will specifically request authors experienced with the relevant topic. In any case, it is best to choose orders with topics you are at least some level of familiar with. Of course, this isn’t always an option as order topics can vary wildly. But whenever you can, try to jump on those topics you know more about. Those orders will be far less likely to be rejected when you really know what you’re writing about.