How Long Do I Have, and Where Can I Find Them?

Generally, you have 24 hours to complete revision requests, and if you miss the deadline, the order might be dropped from you. If you have questions, concerns, or need a little time, please reach out to the project manager or the client. It's not guaranteed, but they might be able to help.

When you get a revision request, you'll see it appear on your Home Page under "Notifications" on the left-hand side of the screen.

What Happens If I Don't Do the Revision?

If you don't want to do the revision, you can drop the order - there's no penalty for doing so, you just won't get paid.

However, if you don't make the requested edits and submit it anyway, your article will most likely be rejected, and you won't get paid for the work you've given, which is definitely not fun for anyone involved.

However, if you have problems with the revision, like if it seems contradictory or doesn't make sense, please reach out to the project manager if it's a managed team, or reach out to us at authors@textbroker.com so that we can look into things for you. Nobody's perfect, and sometimes our clients and editors make mistakes too.

Also keep in mind that there are some revisions you don't have to follow. Clients shouldn't add new requirements in the revision request that were not already in the briefing. For example, if the briefing does not require HTML, then the client shouldn't suddenly require it in their revision. If this happens, you don't have to make that change!

If your revisions are good, then the client/editor will accept the order, and you'll get paid like normal. That order is done!

As we said above, however, if your revisions just aren't up to par, it could lead to a rejection.

If you get a rejection, this means that a client was still not satisfied with your article after a couple revisions. Because the order doesn't meet the requirements that the client paid for, you will not get paid if it's rejected. We know that isn't ideal - now you've lost precious time and money. We hate to see that happen to our authors, so we'll do what we can to help.

Reasons for Rejections

The most common reasons for rejections are pretty much the same for revisions: Your article didn't follow all the required instructions, or your quality didn't meet the star level that the client has requested.

Rejections come after a couple of revision requests, so this means that you either ignored the revisions, didn't follow them completely, or there's an issue with the client. Of course, we do know that other things can happen, so we try our best to consider each situation.

We Look Critically at Your Rejections

Rejections are serious to us, so the Freelance Relations team makes sure to look carefully at each rejection that comes in to determine whether it was warranted or not. We check to see if the revision requests were reasonable, and we also make sure that you followed the original instructions as well. 

Please understand that in this regard, we have to strike a balance between authors and clients. Sometimes it can be difficult to determine who's in the right, and the smallest things can tip the scale in favor of either side. Just having missing HTML or a missing link can mean that we uphold a rejection, so make sure you comply with as much as you can.

That being said, we also do overturn rejections sometimes! If the client's rejection seems unreasonable and we see that you've followed instructions, we will let them know and make sure that you get paid for your hard work.

What Happens if I Do Get a Rejection?

In the event that you do get a rejection, don't panic! It happens to almost all our authors at some point. Take the time to study why it happened so that you know how to avoid the same mistakes in the future. 

As stated before, if we determine that your article doesn't meet the required standards, you won't be paid for a rejected article. You'll be put in our queue to be rated after so that we can ensure you're still writing at your star level. If you were rejected for quality, there's a chance you might be demoted or receive a warning, so if that's the case, make sure to check out the feedback you get. We want to help you get back on track!

Since we double-check rejections, there's not much that we can do afterwards. We always welcome questions though, so if you want clarification for anything, please feel free to email us!