Project Floors

Patient Experience Ambassador (PXA)

Available Shifts: 8:30 am - 10:30 am; 10:30 am - 12:30 pm; 12:30 pm - 2:30 pm; 2:30 pm - 4:30 pm

Locations: 

• 9th Tower, Deaconess Hospital

• 11th Tower, Deaconess Hospital

• Medical/Surgical Floor, Valley Hospital

• Emergency Department, Valley Hospital

Department Coordinator:  

Coordinator Emails:  

Deaconess: MHSSPXA@copehealthscholars.org  

Valley: MHSSPXAvalley@copehealthscholars.org 

About: Patient Experience Ambassador:  The Patient Experience Ambassador (PXA) are Health Scholars who work closely with MultiCare team to elevate and strengthen patient experience efforts across the departments. Their role is to provide the highest level of care to MultiCare patients by proactively assessing and rapidly responding to their needs. This is a great opportunity to learn how to build relationships and rapport with patients and visitors, a key skill that has become a priority in this new health care environment.