Step 1: Log In to Lynx PMIS

1. Launch the Lynx PMIS application.

2. Enter your registered username and password.

3. Click Login.

4. After successful login, the Lynx PMIS main interface will be displayed.

Step 2: Locate the Help Section

1. Look at the sidebar on the left-hand side of the Lynx PMIS interface.

2. Locate the Help section.

3. Click Help to open the available help options.

The Help section will display the available assistance and reference resources.

Step 3: Review the Available Help Options

Depending on your Lynx PMIS version, the Help section may provide access to resources such as:

• Documentation

• FAQ

• Quick Start

• User Guidelines

• Troubleshooting

• Contact Support

• Other useful assistance resources

These resources are designed to help you find information quickly without leaving Lynx PMIS.

Step 4: Select the Appropriate Help Resource

Choose the resource that best matches your needs.

For quick answers

Select FAQ to find answers to common questions.

For detailed instructions

Select Documentation or User Guidelines for step-by-step procedures.

For new users

Select Quick Start to learn the basic Lynx PMIS workflow.

For technical problems

Use the available Troubleshooting or Support option.

Step 5: Search for the Information You Need

If a search function is available:

1. Enter a keyword related to your question or problem.

2. Review the results.

3. Select the most relevant topic.

4. Follow the instructions provided.

Example

If you want to learn how to create a project, search for:

Create Project

You can then review the relevant instructions and follow them in the Workspace.

Step 6: Follow the Recommended Instructions

Once you find the appropriate help information:

1. Read the instructions carefully.

2. Return to the relevant Lynx PMIS page if necessary.

3. Follow the recommended steps.

4. Verify that the action has been completed successfully.

A simple approach is:

Find Help → Read → Follow → Verify

Step 7: Return to Your Work

After resolving your question or problem:

1. Return to the relevant Lynx PMIS page.

2. Continue your project management activities.

3. Keep the Help section available if you are still learning the system.

You do not need to memorise every Lynx PMIS function. The Help section is there whenever you need assistance.

Step 8: Contact Support When Necessary

If you cannot resolve your issue using the available Help resources:

1. Check the FAQ.

2. Review the relevant Documentation or User Guidelines.

3. Check for any troubleshooting instructions.

4. Contact Lynx PMIS Support if further assistance is required.

When contacting support, provide useful information such as:

• The Lynx PMIS feature you were using

• What you were trying to do

• The problem you encountered

• Any error message displayed

• A screenshot, if available

This information can help support identify and resolve the problem more quickly.

Recommended Help Workflow

When you encounter a problem, use the following sequence:

Help → FAQ → Documentation → Troubleshooting → Support

Start with the simplest resource and move to the next one if you still need assistance.

Tips for Using the Help Section

1. Check Help Before Making Changes

If you are unsure about a feature, check the Help section before changing important project information.

2. Use Specific Keywords

Instead of searching for:

"I have a problem with my project"

Try:

"Create Project"

or

"Edit Project"

Specific keywords make it easier to find relevant information.

3. Use FAQ for Quick Answers

The FAQ is useful when you have a simple question and need a quick solution.

4. Use Documentation for Detailed Procedures

When you need to learn how to perform a complete operation, use the Documentation or User Guidelines.

5. Contact Support for Unresolved Issues

If the available resources do not solve your problem, contact Lynx PMIS Support rather than repeatedly trying different settings.

Help Resources at a Glance

Help Resource

Best Used For

Quick Start

Learning the basics

FAQ

Quick answers to common questions

Documentation

Detailed feature instructions

User Guidelines

Step-by-step system guidance

Troubleshooting

Resolving common problems

Support

Assistance with unresolved issues

Quick Reference

Login → Sidebar → Help → Select Resource → Find Information → Follow Instructions → Continue Working

The Lynx PMIS Help section provides a convenient starting point whenever you need assistance, helping you learn the system, solve common problems, and use Lynx PMIS more effectively.