Step 1: Log In to Lynx PMIS

1. Launch the Lynx PMIS application.

2. Enter your registered username and password.

3. Click Login.

4. After successful login, the Lynx PMIS main interface will appear.

Step 2: Open the FAQ Page

1. Locate the main navigation menu or sidebar.

2. Find the FAQ option.

3. Click FAQ.

The FAQ page will be displayed.

Step 3: Browse the Frequently Asked Questions

The FAQ page contains a list of common questions about Lynx PMIS.

Browse through the questions to find the topic that relates to your issue or question.

Common FAQ topics may include:

• Account registration

• Login

• License activation

• Workspace

• Projects

• Tasks

• Subtasks

• Dashboard

• Calendar

• Notifications

• Discussions

• Telegram notifications

• User profile

• Password management

Step 4: Select a Question

1. Identify the question that best matches your problem.

2. Click the question to expand it, if the FAQ uses expandable sections.

3. Read the answer provided.

For example:

Question:

How do I create a new project?

Answer:

Open the Workspace page and select the Create Project option. Enter the required project information and save the project.

Step 5: Look for Related Questions

If the first answer does not completely resolve your question:

1. Return to the FAQ list.

2. Look for another question related to the same topic.

3. Open and review the relevant answer.

Sometimes a problem may involve more than one Lynx PMIS feature.

Step 6: Follow the Recommended Instructions

When an FAQ provides instructions:

1. Read the answer carefully.

2. Open the relevant Lynx PMIS page.

3. Follow the recommended steps.

4. Check whether the problem has been resolved.

For example:

FAQ → Read Solution → Open Relevant Page → Follow Steps → Verify Result

Step 7: Use Documentation for More Detailed Information

If the FAQ answer does not provide enough information, refer to the Documentation or User Guidelines page.

The FAQ is designed for quick answers, while the Documentation provides more detailed step-by-step instructions.

Example

FAQ:

How do I create a task?

Documentation:
Provides the complete procedure for creating a task, including the required fields, assignment, dates, dependencies, notifications, and other available options.

Step 8: Contact Support if You Still Need Help

If you cannot find an answer in the FAQ or Documentation:

1. Check whether the issue is related to your account, license, or application.

2. Record any relevant error message.

3. Contact Lynx PMIS Support for further assistance.

When contacting support, provide enough information to help identify the problem.

For example:

• Your Lynx PMIS version

• The feature you were using

• What you were trying to do

• The error message displayed

• A screenshot, if applicable

Tips for Using the FAQ Page

1. Start with the FAQ

If you have a simple question, check the FAQ first. You may find the answer immediately.

2. Use Keywords

Think about the main subject of your question.

For example:

• Login problem → Look for Login / Account

• Cannot activate software → Look for License Activation

• Creating a project → Look for Project / Workspace

• Task problem → Look for Tasks

3. Read the Complete Answer

Some answers may include important notes or additional instructions. Read the entire answer before performing the recommended action.

4. Don't Guess

If you are unsure about a Lynx PMIS function, check the FAQ or Documentation instead of making changes that could affect your project data.

5. Use FAQ and Documentation Together

A useful approach is:

FAQ = Quick Answer

Documentation = Detailed Instructions

Support = Assistance When You Still Need Help

FAQ vs Documentation

Feature

FAQ

Documentation

Purpose

Quick answers

Detailed guidance

Best for

Common questions

Learning a feature

Information

Short and focused

Step-by-step

New users

Useful

Very useful

Troubleshooting

Basic issues

Detailed procedures

Quick Reference

Login → FAQ → Find Your Question → Read the Answer → Follow the Instructions → Check the Result

If you cannot find the answer:

FAQ → Documentation → Lynx PMIS Support

The Lynx PMIS FAQ page provides a fast and convenient way to find answers to common questions, helping users solve simple problems and continue managing their projects with confidence.