New updates and Part Catalog added for exploded view
Root Cause :
TPM (Trusted platform module - chipset on board)Security Error
This system contains a TPM module that is not supported on the device or belongs to another device.
Recommended action:
Turn the printer off and then on
Print out Configuration, Usage and supply pages before proceed next step (Access through EWS to print using other printer if unable to print direct from printer)
Disconnect network
Disable the TPM in the preboot menu, customer will be able to operate the unit without security settings
After initialised > if printer “READY” > enable back TPM
Note: TPM enable back, all settings will be bck to default. Need to reconfigure back all the settings (emails… etc)