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STAGE 2: SUNROOM PRODUCT SELECTION
And you mentioned you are interested in _(products)_, correct?
Does the area you're looking to enclose have an existing roof structure?
IF YES, Great, can you confirm there is an existing concrete slab or decking in the space/under the existing roof structure?
We do have a national promotion going on for a limited time. Current offer! Your Champion Representative will explain your best options to fit this promotion.
IF THEY DO NOT HAVE A DECK OR SLAB IN PLACE AND AN EXISTING ROOF, DO NOT SET THE APPOINTMENT.
HELPFUL INFORMATION
The roof structure cannot be an awning/ pergola. It must be a roof CONNECTED to the home. If the customer indicates they have an existing roof, move on, no need to add additional qualifiers.
If the customer mentions awning/ pergola they do not qualify.
IF NO, I'm sorry at this time, we are only able to enclose existing spaces that have a roof structure with a Champion sunroom.
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WARM TRANSFER TO PATIO ENCLOSURES
What I can do is transfer you over to our sister brand, Patio Enclosures. They can assist you with more of your sunroom needs. (please warm transfer to 214-666-5736).
” Hi My name is _______________, calling from Champion Windows. I have Customer First and Last Name, and the zip code is __________. They are interested in a sunroom. May I transfer the call?”
Disposition the call in 8x8 - PE Sunroom Transfer
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IF NO, can we assist you another Champion product, such as windows or doors?
IF REPAIR: Champion does not repair existing non-Champion enclosures. *Do not set repair appointments*
OTHER HELPFUL INFORMATION
What are screen rooms called in Florida?
This is why we need to ask the proper questions: Florida room, solarium, patio room, 3 season sunroom, sun parlor or a lanai.
Floridians often add what's known as a sunroom, a bright and airy space also called a Florida room to their homes. They're entirely closed off with a roof and one or more glass or screen walls.
· Our rooms are engineered to meet all Florida building codes and wind zones to the highest standard.
· We do not do pool enclosures, greenhouses, or solariums.
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