Corporate Transfer List

Champion Windows & Home Exteriors Corporate Transfer

When the call center receives calls that require routing to the Champion Windows & Home Exteriors corporate office, transfer them to 513-580-5600.

Cincinnati Service Calls

Warm transfer customer with Cincinnati zip code that needs service on existing Champion products: 513-580-5609

Denver Service Calls

If a customer calls in for service in the Denver area, please warm transfer calls to: 303-375-0745

WARM TRANSFER INFORMATION TO GATHER:

· First and last name

· Phone number

· Address

· Reason for call

Corporate Transfers

For each of the following Transfers, send an email to Shannon Alexander. Title the email by the type of email it is (I.E: Marketing, Recruiting, etc.). Include all relevant info needed:

· Name

· Phone number

· Market they are in/ Local office they need to deal with (if applicable)

· Business they are with (if applicable)

· A concise description of what they need to talk about.

Marketing:

· Includes: Digital marketing, advertising, printing materials, partnerships/Leads, Mailing materials, TV/Radio buying, Newspaper buying, Outdoor Advertising, Events

Recruiting:

· Includes: Job posting, recruiting, employment questions

Accounting:

· If they ask to speak to National Accounts Payable

Information Systems:

· If they ask to speak to IT

Purchasing:

· Includes: Material Buying, Purchasing, logistics. If they ask to speak to whoever handles (Paper, waste management, Transportations, etc.) solutions