DO NOT EMAIL/CALL/MAIL TOOL

The Do Not Mail/Do Not Call link is used to input customer information who request to no longer be contacted by Champion.

1. Go to the following URL:

• • • http://web.championwindow.com/championwindowcom-almjl/pages/n5aqqd1aeeqoeganojhu0g.html (Please bookmark this link on your computer for ease of use.)

2. Collect customer information.

3. Uncheck boxes for each form of communication that the customer no longer wishes to receive :

a. Phone Calls: Customers who request not to be called by Champion.

b. Bulk Email: Customers who request not to be emailed by Champion.

c. Bulk Mail: Customers who request not to be mailed by Champion.

d. All: Customer who never wants to be contacted by Champion again.

*An email address is required - if the customer does not give you an email, check the box that reads "Does not have email address."

IF you know that the requested person is in CRM:

1. Open Contact
2. On Summary tab, scroll down to Contact Preferences
3. Change 'Mail' to 'Do Not Allow'
4. Save Contact

1. This request applied to direct mail/personalized mail only
2. If they don't want to see Champion ads everywhere - they must make requests with specific magazines/Valpak/newspapers
3. It takes 2-3 months (or mailing cycles) for the removal to take place