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Below is a list of reasons you could auto-fail:
Below is a list of reasons you could auto-fail:
Attempt to obtain the name of the Second homeowner was not made
Did not ask when you and ___ will be home from work?
Didn't read the second homeowner rebuttal
Agent offers an appointment day/time that does not fit when they are available for both homeowners to be home
Agent does not include Key/ Important information in the notes of the appointment/ email
Agent provides False or misleading information in a deliberate manner
Agent didn't place information in CRM or email to location
Offering Price over the phone other than a 1-2 window rebuttal
Did not help customer vs told customer to call us back
Referring the customer to a competitor ( BBB or HomeAdvisor/Angie's List doesn't count)
Agent rudeness ( including but not limited to inappropriate language, unprofessionalism, hanging up on caller (intentionally))
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