Part 1: The Interview

Interview Rubric

Interviews are to be informational interviews that are non-scheduled in terms of structure (i.e., questions should flow from responses). Students familiarize themselves with their introductions and closings and not read them. white round thing 3 interview. Students should familiarize themselves with the rubric below so that they understand what constitutes a good interview:

Relationship (20 pts)

A good interviewer forms a good relationship with their interviewee. They are sensitive to the cultural and power influences on the interview and are mindful to avoid assumptive thinking. The interviewer:

• builds rapport through warmth and engagement (3pts)

• demonstrates interest in the interviewee. (3pts)

• maintains rapport throughout the interview (2pts0

• avoids assuming information about the interviewee and instead allows for the interviewee to describe or paint the picture so to speak (3 pts)

• demonstrates sensitivity to cultural differences in language, communication, and values (3 pts)

• equalizes power within the interview to enhance motivation to share (3 pts)

• keeps a professional frame (avoiding silliness, joking, being too informal) (3 pts)

Communication 60 pts

Spoken Communication 20 pts

A good interviewer demonstrates good communication through speech utilized. The interviewer:

• speaks at a slow enough pace to be understood and not have the interviewee feel rushed (4 pts)

• avoids slang and jargon (3 pts)

• is mindful of other language problems (3 pts)

• avoids jumbled speech (3 pts)

• avoids overuse of filler words (ums, etc.) (4 pts)

• pauses and thinks before speaking to word questions (3pts)

Communication: Listening (20 pts)

A good interviewer demonstrates good communication through their listening skills. The interviewer:

• utilizes good non-verbal listening behaviors (3 pts)

• demonstrates listening through use of verbal listening responses (minimal encouragers, restatements, etc) (5pts)

• avoids negative attending behaviors and interruption of the interviewee (3 pts)

• demonstrates through questions and responses that they are remembering and following the content of the interview. (5 pts)

• allows ample space or silence to allow interviewee to finish thoughts before rushing in with a response. (4 pts)

Communication: Questioning Skills 20 pts

A good interviewer demonstrates good communication through their questioning skills. The interviewer

• utilizes open questions toward the start the interview (4pts)

• utilizes probes as necessary for clarification and to obtain further information (4pts)

• avoids interruptive early probing unless confused (4pts)

• avoids an over-reliance on questions and a “ping pong” question/answer/question/answer format. (4 pts)

• avoids question pitfalls or is judicial in their use (4 pts)

Structuring of the Interview 20 pts

A good interviewer provides appropriate structure for the interviewee

• orients the interviewee (provides context, purpose, time frame for interview) (3 pts)

• provides smooth transitions through use of restatements, identifiable progression of topic or through other means so as to create an interview that flows and is not choppy (3 pts)

• provides a non-scheduled structure that allows for questions to come from the interviewees responses rather than rely on predetermined questions (3 pts)

• keeps the focus of the interview and does not stray off topic and purpose. (3 pts)

• transitions smoothly into closing with a summary or clearing house question (2pts)

• utilizes a few techniques to signal the closing so it does not appear abrupt (3 pts)

• adheres to the time frame and paces the interview well. (3 pts)