Notice

Colleague and Self-Service Migration - 11/24-11/28

Information Technology will be migrating Colleague and Self-Service to new server infrastructure. As a result, these services will be temporarily unavailable. The work is scheduled over the Thanksgiving break to minimize disruption.

Outage Details:

• Downtime Starts: Tuesday, November 24 at 5:00 PM

• Expected Completion: Saturday, November 28 at the latest. While we anticipate finishing sooner, this timeline provides a buffer for unexpected delays.

Please Note:

• Service Restoration: A follow-up email notification will be sent out once these services are fully restored.

• Functionality: There are no changes to the software, interface, or functionality of either product.

• Unaffected Services: All other systems—including Internet, Wi-Fi, and Moodle—will remain operational during this maintenance window.

If you have any questions or concerns, please contact the IT Help Desk (Tech Deck) at 512.819.7333 or techdeck@southwestern.edu.