*** Link: https://www.comm100.com/livechat/resources/top-performing-chat-operator/?c_cid=bb-AHT
1. “Hi Sir/Madam! This is Fahad. Thank you for contacting Grameenphone via Live Chat. I understand you have questions. To better serve you, could you please tell me more about your concern?”
2. I understand that you have questions…
I noticed that you are concerned about…
3. I can understand how frustrating it must be for you that your product/Network is not working properly. I will do everything in my power to get this resolved for you as soon as possible.