Dear Sir,
Greetings from Grameenphone Ltd.!
Thank you for communicating with us and raising your query to our concern. At first, please accept our sincere apology for this delayed reply and any inconveniences that you might have faced due to this.
In response to your email, this is to inform you that, from now (version 2.5) you will get all charging related history for latest 30 Days in MyGP. It will contain
Out-going Call, SMS, Internet(Data), and Others(VAS and other services). Moreover, Currently you will get all Charged information in History for latest 30 days. You will get below mentioned information in Call/Charging History:
Out-going Call
Out-going SMS
Internet/Data usage
Other charge (VAS)
Furthermore, kindly check below screenshot for details:
Moreover, you can check call details from e-care. To open e-care:
1. Kindly visit this link from your pc or laptop: https://webserv.grameenphone.com/ecare/faces/Index.jsp
2. Then click on create account.
3. after that put your GP Mobile number, Valid e-mail id & Your name.
4. Congratulations! You are done now
Note: Kindly put number format like: 8801711xxxxx
Please note that details can be viewed for the last 30 days for prepaid and 30 days for postpaid. Maximum 1000 numbers of transactions can be viewed in one page. You are advised to select 1-2 Days at one go and maximum 25 Records per page for best result.
Furthermore, you can collect an itemized bill too. You are requested to visit our Grameenphone Center physically and after Bio-metric verification customer has to fill up from for itemized bill. You will charge 115 tk. Additionally, pre-paid subscriber can avail 60 days call details and post-paid customer can avail last 6 months Itemized Bill.
Thank you in advance for your understanding and relying on Grameenphone. Please feel free to contact us along with your contact number for further assistance.
“Soon Grameenphone will introduce 4G!!
Through GP Online Shop replace your existing SIM into a 4G enabled one and have it delivered to your home (within Dhaka city only).
Visit https://goo.gl/PAj6bz