E-care

ENGLISH:

What is eCare?:

Web based self service module, which will enable customers to manage Grameenphone services on their own (Service activation, de-activation etc). Our eCare (Web Self Care) service will help you to enjoy personalized one-stop service. You can view your account profile and also manage different value added services offered by us.

*******REGISTRATION PROCESS OF E-CARE:

1. Kindly visit this link from your pc or laptop: https://webserv.grameenphone.com/ecare/faces/Index.jsp

2. Then click on create account.

3. after that put your GP Mobile number, Valid e-mail id & Your name.

4. Congratulations! You are done now

Note: Kindly put number format like: 8801711xxxxx

LINK:

Moreover, you are requested to browse eCare through Computer/Laptop only (until further notice).

CALL DETAILS:

Details can be checked in eCare from the 3rd day of registration. Selected date has to be at least 2 days older that current date. You won't be able to see your details instantly. It takes 48 hours to update.

Please note that details can be viewed for the last 30 days for prepaid and 30 days for postpaid. Maximum 1000 numbers of transactions can be viewed in one page. You are advised to select 1-2 Days at one go and maximum 25 Records per page for best result.

FORGOT password :