Dear Sir,
Greetings from Grameenphone Ltd.!
Thank you for communicating with us. At first, please accept our sincere apology for this delayed reply and any inconveniences that you might have faced due to this.
In response to your email, this is to inform you that, your query is not clear to us. Therefore, we would cordially request you to write us your query or complaint in details along with concern number and screenshot (within 2 MB) so that we can assist you properly.
Thank you in advance for your understanding and relying on Grameenphone. Please feel free to contact us along with your contact number for further assistance.
Welcome to 4G super speed network!!
Through GP Online Shop (https://goo.gl/PAj6bz) replace your existing SIM into a 4G enabled one and have it delivered to your home (within Dhaka city only). Also you can replace a SIM from our Grameenphone centers (GPC, GPCF, Retail outlet and Service touch point).