Dear Sir,
Greetings from Grameenphone Ltd.!
Thank you for communicating with us and raising your query to our concern. At first, please accept our sincere apology for this delayed reply and any inconveniences that you might have faced due to this.
In response to your email, this is to inform you that, from now on you will be able to enjoy 4G service in Apple device. However, if you are staying inside 4G network then you will be able to get 4G service. Furthermore, your device should be upgraded to the latest (11.3) version. Additionally, users need to have a 4G enabled SIM. kindly check the below process to know how to get 4G in Apple device:
v To Do Process:
Apple devices (iPhone & iPad) need to be on minimum 11.3 OS version to receive OTA push
This is applicable for all Apple iOS compatible devices
How to Check iOS version : Settings-General-About-Version 11.2.5
How to Update iOS version: Settings-General-Software Update
Users’ needs to be connected to Wi-Fi and Battery needs to be minimum 50% to download software OS update
Thank you in advance for your understanding and relying on Grameenphone. Please feel free to contact us along with your contact number for further assistance.