Social

These days it is a viable option to contact and then communicate with companies via their social media presence. However, their social media teams are inept and displayed incompetence in even raising this issue with the aim of getting it resolved. Merely peddled the same contempt for their customer as their specific "care" team are.

Below are great examples of how they conduct themselves with total disdain. A very brief search vindicates this finding what many upon many other examples just like mine.

As a result of posting on their facebook page the discussion then moved up to a direct emails system and that thread can be found via this site's Emails page. There is also another avenue that I attempted and that was a letter to the CEO of HTC, that can be read on the Letters page.

I and many other visitors will be interested in your own interactions with HTC's social media team. Please share the facebook or twitter links below or if for any reason you can't please email me them. At the same time please click this link to send a preformatted tweet making HTC and their CEO aware of this page and their failure.