Contacts

HTC Contact Details

The following contacts are from a list found here in April 2010: http://androidforums.com/threads/htc-twitter.68342/ and this one in December 2011: http://forum.xda-developers.com/showthread.php?t=1383363.

General email contacts

This should be your first point of call. You shouldn't really be contacting anyone on this page before giving them a chance first.

• http://www.htc.com/uk/contact/email/
• General contact page. They will respond no matter what, as they like to keep their response statistics presentable to someone.
• Telephone: +448458900079 (or +442036845000). Number information.
• 09:00 - 21:00 (Mon - Fri)
• 09:00 - 13:00 (Sat)
• Telephone: +441753218960.
• This number has appeared at the foot of official letters and appears to be a switchboard at their Slough office and can get through to a low level agent on option one.
• business_support@htc.com
• This is a direct email address for their so called Escalations "team". For me, it's no different to their regular "care" staff. I've had agents acting as escalation mangers also answering simple contact enquiries.

Privacy Administrator

This is great to access any information they hold on your case and you. Including your interactions with them.

• HTC Europe Co. Ltd
• Salamanca
• Wellington Street
• Slough
• Berkshire
• SL1 1YP
• global-privacy@htc.com
• Company registration number: 04826012

HTC Social Media Contacts

Somewhere up HTC hierarchy they like to present a shiny image to their unsuspecting customers knowing full-well that they will be totally fine giving one sided ultimatums in their private messages to you.

Being open and transparent to them over social media for all to see is a real great way to make them understand their failings.

If they do not take their issues seriously or are failing to heed your valid points post it all on their facebook page.

HTC facebook page

• https://www.facebook.com/htcuk/posts_to_page/

You can post here, see their response, and find many other people in the same predicament as yourself. See my own facebook messages on the Social page.

HTC UK twitter account

• https://twitter.com/HTC_UK

Send an open tweet to this account here. They will move it over to direct messaging but you will have direct contact with their social media team. See my own twitter messages on the Social page.

HTC Global Head Office

Sending a direct letter is for many the way to get your point across to the person who is in end effect the person in charge and responsible.

Head office address

• Cher Wang
• HTC Corporation, CEO
• No. 23 Xinghua Road
• Taoyuan City
• Taoyuan County 330
• Taiwan
• (TAIEX: 2498)

• Xerox
• Oxford Road
• Uxbridge
• UB8 1HS
• +441895251133
• StreetView
• Enterprise Solutions
• ACS United Kingdom
• 160 Queen Victoria Street
• London
• EC4V 4AN
• +442076538000
• info.uk@acs-inc.com
• http://www.xerox.co.uk/perl-bin/world_contact.pl#3
• https://twitter.com/xerox
• https://www.facebook.com/XeroxCorp
• Share Price

HTC Contact Details with Available Twitter Accounts and Positions

I have contacted all the contacts below. So are no longer active and I received a failed message delivery report. I have stricken these through. Others have their email address forwarding to another (spelt with lower cases). These have had the wrongly formatted email address stricken through. The old email addresses that did not pose a problem have been highlighted in bold below.

• Cher_Wang@htc.com
• https://twitter.com/CherWang
• https://th.linkedin.com/in/cher-wang-21825757
• Chairman
• John_Wang@htc.com
• Chief Marketing Officer, HTC Corporation
• Mark_Baker@htc.com
• http://twitter.com/Mnbumper
• https://www.linkedin.com/in/mark-baker-34aa861
• Senior Director Enterprise Business Unit Americas
• Aj_Baustista@htc.com
• Sr Manager Product Communications
• Relaying to aj_baustista@htc.com
• Bruce_Swan@htc.com
• https://www.linkedin.com/in/wyattwhaley
• Head of Customer Contact
• Philip_Blair@htc.com
• Product Director HTC Europe Co. Ltd.
• Kevin_Chen@htc.com
• https://tw.linkedin.com/in/stonez
• Executive Director HTC EMEA Channel
• Lotus_Chan@htc.com
• VP HTC
• Yan-Cheng_Chang@htc.com
• Relaying to yan-cheng_chang@htc.comMaggie_Cheng@htc.com
• Public Relations
• Sanjay_Chetwani@htc.com
• USA Sales Team
• Relaying to sanjay_chetwani@htc.com
• Peter_Chiang@htc.com
• https://uk.linkedin.com/in/peterc9999
• Account Director HTC Europe Co. Ltd.
• HT_Cho@htc.com
• Board Member of HTC
• Peter_Chou@htc.com
• CEO
• Shelley_Davis@htc.com
• USA Sales Team
• Relaying to shelley_davis@htc.com
• Peter_Frolund@htc.com (p.frolund@gmail.com Private Email)
• https://dk.linkedin.com/in/peter-fr%C3%B8lund-790200
• Account Director HTC Europe Co. Ltd.
• Martin_Fichter@htc.com
• http://twitter.com/mfichter
• Hillary_Fitzpatrick@htc.com
• http://twitter.com/hillarysf
• Relaying to hillary_fitzpatrick@htc.com
• Daniele_Grandis@htc.com
• Country Manager, Italy HTC Europe Co. Ltd.
• Jason_Gordon@htc.com
• http://twitter.com/jasongordonhk
• Public Relations
• Sandy_Hendrick@htc.com
• HTC Research - Marketing Supervisor
• William_Huang@htc.com
• Product Marketing Division
• Ashley_Johnson@htc.com
• http://twitter.com/AshleyCJohnson
• Relayed to ashley_johnson@htc.com
• David_Kou@htc.com
• Business Development CDMA
• Relaying to david_kou@htc.com
• Waiman_Lam@htc.com
• Controller
• Relaying to waiman_lam@htc.com
• Cheryl_Lee@htc.com
• HRD Dept
• Sally_Lee@htc.com
• Senior Manager
• Relaying to sally_lee@htc.com
• Aimee_Leiva@htc.com
• HTC Research - Asst Vet Tech
• Relaying to aimee_leiva@htc.com
• Hsiao_Lim@htc.com
• Director of Engineering
• Relaying to hsiao_lim@htc.com
• James_Lin@htc.com
• Innovative Technologies Conductor at HTC smart mobility
• Fred_Liu@htc.com
• COO of HTC
• Jocelyn_Liu@htc.com
• EU Service team
• Christopher_Llewellyn@htc.com
• EU Service team
• Relaying to christopher_llewellyn@htc.com
• Horace_Luke@htc.com
• Chief Innovation Officer
• Relaying to horace_luke@htc.com

• Jason_Mackenzie@htc.com
• http://twitter.com/jasonmachtc
• https://www.linkedin.com/in/jason-mackenzie-8b350b
• VP Sales and Marketing
• Allyson_manning@htc.com
• Bellvue WA Phone Operator
• Relaying to allyson_manning@htc.com
• Raj_Malhotra@htc.com
• Sr Manager Operations
• Relaying to raj_malhotra@htc.com
• Vladimir_Malugin@htc.com
• EMEA Marketing Director
• Jon_Maron@htc.com - http://twitter.com/jmaronny
• Vice President of Marketing, North America
• Relaying to jon_maron@htc.com
• Christian_Muller@htc.com
• https://de.linkedin.com/in/christianm3
• Executive Director
• Fernanda_Nakazato@htc.com
• Marketing Manager For Latin America
• Relaying to fernanda_nakazato@htc.com
• Tername_Nicolas@htc.com
• HTC Research - Regional Director
• Keith_Nowak@htc.com
• http://twitter.com/KeithNowak
• Senior Public Relations Manager at HTC
• Relaying to keith_nowak@htc.com
• John_Polidori@htc.com
• Global Accounts Manager
• Relayed to john_polidori@htc.com
• Oliver_Schulte@htc.com
• Finance Director HTC Europe Co. Ltd.
• Florian_Seiche@htc.com
• Vice President of HTC Europe
• Relaying to florian_seiche@htc.com
• Wyatt_Whaley@htc.com
• Executive Director National Accounts
• Brandon_Stevens@htc.com
• HTC Research - Retained Search Consultant
• Chris_Stovall@htc.com
• Executive Director National Accounts
• Relaying to chris_stovall@htc.com
• Diane_Studman@htc.com
• Head of European Marketing HTC Europe Co. Ltd.
• Frederic_Tassy@htc.com
• Account Director HTC Europe Co. Ltd.
• Relaying to frederic_tassy@htc.com
• Benita_Tiongson@htc.com
• USA Service Team
• Relaying to benita_tiongson@htc.com
• Richard_Tseng@htc.com
• HTC Research - Senior Manager
• Kh_Tung@htc.com
• VP HTC
• Relaying to kh_tung@htc.com
• Ruben_Weenink@htc.com
• Channel Manager Benelux
• Relaying to ruben_weenink@htc.com
• Lars_Weisswange@htc.com
• Account Director HTC Europe Co. Ltd.
• Relaying to lars_weisswange@htc.com
• Wyatt_Whaley@htc.com
• https://www.linkedin.com/in/wyattwhaley
• Executive Director National Accounts