Forum

Open Forum

This is a new part to this website and has been suggested many times in contact enquiries to me by other hard done by HTC customers. It's purpose is to serve as an outlet for anyone with experience of HTC's after sales service mainly in the UK but not limited to the UK. I know that HTC are monitoring this website. This may then assist you in resolving their problems.

How to use:

1. Use the form to the right. Please ensure that you include as much information about your case as possible. Ensure that you are clear and concise regarding your experience(s).
   • Include names of representatives at HTC whom have dealt with any aspects of your case.
   • Please include any information that may assist others in reaching a successful resolve.
2. Once the form has been submitted it may take a while for your comment to appear in the spreadsheet below.
3. The post when it appears will be formatted in a rudimentary way and fields may not be entirely visible. I will be checking periodically to apply formatting that will make any posts appear in a more readable format.
   • You are able to download the published posts below (email addresses omitted) as a PDF file.

In the comment text box feel free to include links to any website relevant to your comment. Links to social media posts that have been made about your case. If you have any relevant images such as screen grabs/shots please upload them to http://postimg.org/ (other such sites) and then include the link with your comment.

Follow-up

Depending on the number and type of comments submitted to the form (Spreadsheet) below this may turn into a petition to HTC to make real changes in how they handle their responsibilities to their customers. For an update on anything that comes of this page please keep an eye on this website's Resolve page.

Please Share

Kindly, please share this website with anyone or anywhere that may also be having an customer service issue with HTC.