Feedback on Users Guide

From 12/19 Weekly Team Meeting:

* We recently drafted a users' guide to help familiarize people with

the project and the CDS configuration template. The home page of the

guide is intended to help users' navigate the available material

including steps to completing the template. The notes below are from

the pilot site meeting this past Monday, December 19.

* Don Levick suggested providing an example of the template earlier in the guide

under completing the template to put the material in context.

* Susan said the guide seems easy to use, but it may make sense to introduce

the template before discussing the benefits of using the template. In

addition, a lot of the pages are really wordy. It's a lot for a user

to read through.

* At a high level, the users' guide makes sense.

However, when we get into the detail, the guide needs further

refinement.

* Another suggestion is to lump the benefits together so

that they are easier for a reader to absorb.

* Patrick suggested a

"What's New" section so that a user can easily see what's new and

improved - especially for existing users. May be able to do this under

"Recent Activity."

* Jerry suggested that one of the pages that may be

most useful to the pilots is the CDS configurations and venues to give

pilots ideas about how to roll out the template within their

organizations. Can use bullets as a checklist to determine if you are

getting the greatest value out of presenting the template.

* Craig thought there may be too much information related to using CDS in

general that doesn't specifically relate to the template. Jerry said

that some of what Craig is assuming is not what will be part of the

guide. The objective is to document and share target-focused

CDS improvements.

* The purpose of the guide is so that the next

person interested in using the configuration template will know what

to do. Jerry's sense is that there is a lot of good work taking place

in the pilots and he wants to accelerate the work so it is more

efficient and effective by putting pilot information on the site.

Jerry asked the pilots if the CDS pages like venues and uses and

sample presentation page are useful to the pilots.

*Caroline suggested that information on "barriers to use" may be helpful. What would be

most useful to the pilots in what they are trying to do within their

organizations? Caroline said that if she filled out the template and

nurses called patients needing HA1c tests will only work if the

nurses' work process supports this. Understanding barriers and

facilitators may be helpful in letting people anticipate potential

problems.

* Craig suggested that the slides put together for the first

All Participant meeting may be helpful. The pilots agreed to having

us post those slides.