New Student Emails
New Student Email
At some point in the near future, SDCCD will begin to use a new email system for all students. It will be the only address used by SDCCD for emails from the district as well as instructors.
Ready to set up your new student email? Below is a link to the NEW tutorial slides. Includes instructions on enrolling for summer classes.
On this page
Set up your student email on a computer or tablet using a web browser and phone for authentication
Setting up your student email on a smartphone and SDCCE designed tutorials for smartphones
Where to go for help
Link to helpful training materials:
Share your screen between Zoom and a Browser (important if you are being helped via Zoom).
Help from the district
Email: support@student.sdccd.edu
Call: 619-388-1950 (CE Mesa)
Go to virtual student services and request a Zoom session: https://sdcce.edu/services/virtual-student-services
Student support site: On this site, you can submit a help ticket for things like resetting password. Select "Student help": https://mysdccd.atlassian.net/servicedesk/customer/portal/4
Campus locations
ECC : 4343 Ocean View Blvd., SD 92113
MCC (Mid City): 3792 Fairmount Ave., SD 92105 (Mondays and Wednesdays 3:30 - 7:30 are best)
Chavez (Cesar Chavez): 1901 Main St., SD 92113
NC (North City): 8355 Aero Dr., SD 92123
WC (West City): 3249 Fordham St., SD 92110
CE Mesa: 7350 Armstrong Place, SD 92111
CE Miramar: 10440 Black Mountain Rd., SD 92126
Attend a live session at one of these locations.
Final_SDCCE Student Email Support Schedule_May2023.pdfSetting up your new student email account on the computer or tablet using a web browser and phone for authentication
Short video on setting up new student email in a browser (8 minutes)
Overview slides (includes enrolling in summer classes)
Short version of presentation with enroll.pdfHelp slides modifed with movement.pdfHelp slides: Some issues which may come up while enrolling and/or signing up for email. You should download this and view in Adobe in order to see some content.
Sharing your screen with a web browser and the Zoom classroom.pdfWritten instructions on sharing screen with Zoom and a web browser: You should download this and view in Adobe in order to see some content.
Setting up your student email account on a smartphone
Set up your student email account using a smartphone (on this site) (directions for setting up a smartphone)
Detailed information on student email included on this website. The links take you to the page.
General information: Learn more about your new email account
Log in, set up authentication, forward to another email address
(optional) Set up your account on your smartphone
(optional) Set up additional forms of multifactor authentication for your student email.
Additional tutorials developed by SDCCE (additional tutorials)
Viewing your student email
After you have set up your student email along with the authentication, you can view the email anywhere. All you will need is your student sdccd email address and your password (portal).
Forward method
The easiest method is to forward your email to a preferred email account. Directions to do this are included on the View your email online page. (Scroll to the bottom) From then on, you would use your regular email platform (Google, AOL) to read your student emails.
In a web browser
You can also view your student email on any web browser by going to outlook.office.com. Login with your student email address and password. See column on the right for choosing how to proceed.
Viewing outlook
Three possible screens when visiting outlook
Fresh start screen: Enter your student email and select "next"
Account showing, not your account. Select: Use another account, enter your student email and click next.
Account showing with no options. Delete email address and insert student account and click next.
From an app
You can download the Outlook app from the play store and install it on your device. Then login with your student email address and password.
Set it up on your smartphone email app
SDCCD has prepared some tutorials which can be accessed on their site. Here are the instructions on their page (click on the underlined text) :
Other ways to get help
Visit a campus during business hours
ECC : 4343 Ocean View Blvd., SD 92113
MCC (Mid City): 3792 Fairmount Ave., SD 92105
Chavez (Cesar Chavez): 1901 Main St., SD 92113
NC (North City): 8355 Aero Dr., SD 92123
WC (West City): 3249 Fordham St., SD 92110
CE Mesa: 7350 Armstrong Place, SD 92111
CE Miramar: Campus Lobby, 10440 Black Mountain Rd., SD 92126
Additional ways to find help on setting up your student email
•Email support at support@student.sdccd.edu
•Call: 619-388-1140
•Go to virtual student services and request a Zoom session: https://sdcce.edu/services/virtual-student-services
•Visit a campus in person. To find a list of the campuses and directions, go to: https://sdcce.edu/organization/campuses