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Quality Support Coach (QSC)

Quality Support Coaches 25-26_Meeting #1_September 25, 2025.pdf

WELCOME!!!

Thank you for your interest in the Quality Support Coach (QSC) role. Working closely with your Principal and Site Coordinator, the role aims to support the Expanded Learning Programs at each school to meet the unique alignment, quality, academic or enrichment gaps identified by your site teams. By offering one to one support and coaching, the QSC can guide the Expanded Learning team to develop their processes and establish best practices to align with the Principals vision for your community.

HOW do I apply to be a Quality Support Coach?

3 STEPS:

Complete the QSC Application form. It must be signed by the Principal and Site Coordinator
Completed the Extended Contract Google form (in place of Extended Contract form.)
- The total number of hours, the hourly rate is ($47.50), your employee id number,
Once the application is completed, QSC applicants must email their forms to the following ExLO staff to process:

Elementary Schools: Tanya.Jackson@ousd.org

Middle & High Schools: Aniya.Willams@ousd.org

CC saira.faris@ousd.org

CC chen.kong.wick@ousd.org

QSC APPLICATION

Expanded Learning Timesheet Process

Getting Paid

Our process has changed! Please refer to the 2025 guidance attached to review the updated process. Once your Extended Contracts have been received through our office they will be added to Escape, filter through the 8 step approval process before they are ready to be paid out.

You will receive an email from our office directing you to complete your timesheets ready to turn in to your Site Coordinator. These will be updated to a Timesheet Workbook for your site by your SC. Please be sure to turn these in monthly to ensure timely processing and payment. On completion our office will initiate payment.

Please direct any Timesheet related questions to Tanya and Aniya.

QSC's Recruitment Video.mp4

WHY consider serving as a

Quality Support Coach?

As an experienced member of your school sites faculty you may be interested in furthering your own leadership development, enhancing your coaching experience, or looking for a new challenge. You may even simply be interested in using your skills to further support the development of the Expanded Learning program at your school to raise the overall quality of the experience for students.

Hear from our new and returning Quality Support Coaches about what inspired them to do this work. Why they thought they could make an impact and what keeps them in the role to help raise the quality of programing for our students?

WHO does it take to be a Quality Support Coach?

Quality Support Coach Qualifications

Possess a valid California teaching credential or another qualified education professional with a minimum of three years of teaching experience;
Established relationships with school faculty and staff;
Strong communication, presentation, problem-solving, coaching & inquiry, organization and collaboration skills;
Experience providing instructional coaching and support to new teachers;
Familiarity with and asset-based mindset about non-traditional learning environments and youth development practices;
Willingness to promote OUSD Expanded Learning programs as a critical part of meeting the needs of Oakland students

A Quality Support Coach is/has...

A Champion of youth development and after-school programs
Belief in the concept of whole-school, whole-day, and whole-child (W3) concepts
Interesting in building or deepening their coaching and leadership capacity
Ability to galvanize human capital among their peers

WHAT will I do?

Act as a liaison between school-day & after-school
Develop and nurture relationships
Provide leadership & guidance
Establish an effective and equitable program
Join our scheduled peer learning meetings
Elementary Sites Only:
1. Participate in a Learning Community to provide input on the Universal Extended Day

WHAT do I get?

Hourly rate of $47.50 for up to 64 hours!
Grow in your capacity to lead and collaborate
Work among like minded peers
Be part of a community of practice
Upon completion of the QSC role, access to a FREE Lead by Learning Certification Program
1. Access additional Lead by Learning tools/resources

QSC Meetings Schedule SY 25/26

We are trying new things this year to better support you and the needs at your school. Like before, everyone is invited to join our scheduled peer meetings detailed below. Here you will have the opportunity to be in community, access resources and share your best practices over a delicious light dinner! Beyond this, our Program Managers will plan as needed to join you and your Site Coordinator at your school to collaborate on your site specific goals and objectives. You are also always welcome to set up a virtual or in person check in with your Program Manager for additional support.

Thursday, September 25th

Time: 4:00-6:00 p.m.

Location: Northeastern College, Oakland.

Thursday, January 29th (OPTIONAL)

Time: 4:00-6:00 p.m.

Location: ZOOM

Thursday, April 30th

Time: 4:00-6:00 p.m.

Location: TBD

Virtual Office Hours

Contact your Program Manager and set up some time to check in virtually about what may be coming up for you at your school.

In-Person QSCs & SC Check In's

Contact your Program Manager and set up some time to meet in person at your school with or without your Site Coordinator.

QSC Journals

Each QSC can use this tool to record their program goals and evaluate their progress throughout the year. We recommend sharing with your Principal, Site Coordinator and Program Manager to collaborate on your areas of focus and access the support you may need.

Be sure to review the potential areas of focus tab to support your thinking about the needs at your program.

Site Based Evaluation Data

Each year our Expanded Learning Programs are evaluated by Public Profit. You can access your schools data here to to help you gauge the reality of our programming and reflect on areas of growth.

Site Coordinators

If your school site does not have a QSC assigned, work with your Agency Director and Program Manager to help you talk with the Principal about identifying a teacher who would be the best fit for this role. Think about the areas of your program that could benefit from the support of a QSC and how you can collaborate with them to align your program with the school day's vision.

If you have a returning QSC, have them complete and submit their application so you can get started as soon as they are processed.

Principals

To strengthen the alignment between the school day and Expanded Learning programs, each school site is required to designate a Quality Support Coach (QSC), a certificated teacher who helps ensure the afterschool program reflects the culture, climate, and instructional priorities of the school community.

The Expanded Learning Office has set aside a budget of $3,050 per site, which is already included in your site’s budget, to support this role. This equates to 64 hours of paid time that the QSC can use to advance alignment goals.

If a school site does not currently have a QSC, principals should work with their Site Coordinator to identify a teacher who would be the best fit for the role. Consider which areas of your program could benefit from additional support and how a QSC can help bridge your school day and afterschool efforts.

Principals have oversight of the QSC’s work and can highlight specific program areas they would like the QSC to focus on, ensuring that their efforts are aligned with the school’s vision and priorities.

This year, QSCs will also maintain a QSC Journal to reflect on their area of focus and track progress. Each QSC will share their journal with their principal to foster collaboration and strengthen the connection between their work and the school’s broader goals.

Returning QSCs should complete and submit their application to begin work as soon as possible. Reach out to your ExLO Program Manager for further guidance, support or to set up a meeting to review the program and the possibilities at your school.