Q&A

A. If you have forgotten your username, you can check it on the following website: “Account Lookup Page” (campus access only). If you have forgotten your password, you can reset it using “Password Reset” (campus access only). Please note that usernames and passwords are issued and managed by the CUDTEC(the Chiba University Digital Transformation Enhancement Council), so please contact them for details about your username. 

A. Please enter the required "Last name", "First name" and "Affiliation". Also, please enter the last name and first name as they are registered with the university.
　 For details on registering user information, please refer to " 00.1 Logging in to Chiba University Moodle".

A. The message “Invalid login, please try again” is displayed when the login ID or password is incorrect.
It is possible that your account has been transferred or your email settings have changed at some point, so please first check the following website, copy and paste the username and password displayed there, and try logging in again. 

■CUDTEC(the Chiba University Digital Transformation Enhancement Council) “Account Lookup” https://www.cudtec.chiba-u.jp/english/index.html (accessible only from

within the university)

In rare cases, if your device (PC or smartphone) has stored login information, it may load the wrong ID/password.

In that case, please try the following steps to log in.

1. Close all browsers

2. Launch Chrome in “New Incognito window”

3. Open “https://moodle.gs.chiba-u.jp/” and log in using the username and password displayed in “Account Lookup” 

A. The email address used in Moodle cannot be changed. When you use “Messages” in Moodle, emails will be sent to your Chiba University unified email address. If you want to receive emails at a different email address, please set up “Forwarding” in the “Tools” tab of the Chiba University Webmail System (https://cuacmsrv.chiba-u.jp/) yourself.

Note that for undergraduate students (including transfer students) who enrolled in 2021 and 2020, the email address registered in Moodle will be your Chiba University Gmail address. If you wish to set up forwarding, please do so using your Chiba University Gmail address.

A. You cannot change your name on your own. If your name on file has changed after logging in for the first time, please contact (moodle-support◆chiba-u.jp; change “◆” to 1 byte ”@”). 

A. Anyone with a username issued by CUDTEC(the Chiba University Digital Transformation Enhancement Council) can use it. If you do not have a username, please apply to the CUDTEC(the Chiba University Digital Transformation Enhancement Council) for use of the University Information and Communication Systems. 

A. It can be used from anywhere with an internet connection, regardless of whether you are on or off campus. 

A. Operations may slow down due to various reasons, such as your internet connection environment or usage patterns. As general troubleshooting, the following methods may help improve performance.

(1) Clear your cache and cookies

Refer to the linked instructions for each browser:

    ・Microsoft Edge (Microsoft Support)*
    ・Google Chrome (Google Account Help)*
    ・Firefox (Firefox Help)*
    ・Safari (Apple Support)*
　　 *The site's language is Japanese.

If clearing does not resolve the issue, try repeating the process multiple times or clearing all cached data.

(2) Change Your Browser

　Switching to a different browser may resolve the issue.

(3) Use Incognito Mode

　This is a browser feature that allows you to browse without saving cache, cookies, browsing history, and other information.
　The name and operation method differ by browser. (This manual uses “Incognito Mode” consistently throughout the explanation.)

    ・Microsoft Edge: InPrivate Browsing (Microsoft Support)*
    ・Google Chrome: Incognito Mode (Google Account Help)*
    ・Firefox: Private Browsing (Firefox Help)*
    ・Safari: Private Browsing (Apple Support)*
　　 *The site's language is Japanese.

　Please note that since information entered into forms will not be saved, you may need to log in each time. Consider this a temporary solution.
　If the issue persists after performing the above steps, please contact (moodle-support◆chiba-u.jp; change “◆” to 1 byte ”@”).

A. The dashboard displays “Recently Accessed Courses,” “Timeline,” “Course Overview,” and “Calendar.”

　Additionally, opening the block drawer on the right reveals “Latest Announcements,” “Upcoming Events,” and “My Courses.” For details on each section, please refer to “00.4 Dashboard.”

A. Instead of using Enter to start a new line, try using the “Shift” key + “Enter” key to start a new line.

Line Break Example (Part 1)

When you press Enter to create a new line, the line spacing increases as it is treated as a separate paragraph.

The first line

The second line

-------------------------------------------------------------------------------------
Line Break Example (Part 2)

When you press Shift+Enter to create a line break, it is treated as a break within the same paragraph, so the line spacing does not increase.

The first line

The second line

Inline display

\( \sin(x) \)

If you enclose the mathematical part expressed in LaTeX commands in parentheses as shown above, it will be displayed inline as shown in ① .

Display Indication

\[ \sin(x) \]

If you enclose the mathematical part expressed in LaTeX commands in square brackets, it will be displayed as shown in ② .

If you are using a JIS keyboard on a Mac , please note the difference between ￥ (yen sign) and \ (backslash) . In this case , you can enter a backslash by pressing "Option+￥" .

Points to note when inputting LaTeX

If you enter the command "$$sin(x)$$", the formula will be displayed centered on a separate line, just like in ②.

A. We have confirmed that MathJax may not display properly on macOS and Chrome.

 You can change the browser (Safari or Firefox) or follow the steps below.

　1. Right-click (ctrl + tap or two-finger tap) on the part of the formula where the appearance is corrupted.

　2. Select Formula Settings → Formula Renderer → Common HTML.

Note that you will need to reset the settings after restarting.

A. The default setting allows files up to 100MB, but you can adjust the limit from 10KB to 100MB by changing the settings.
　Note that this setting applies to the file upload size for instructors; the maximum attachment size for students remains 10MB.
　Please also note that all published files will be downloadable.

　To change this setting, navigate to the “Course Management” > “Settings” section in the ‘Administration’ block on the right side of the course screen.
　Adjust the “Maximum upload size” under the “Files and Uploads” section at the bottom of the screen.
　Changes take effect after clicking “Save and display” at the bottom of the screen. 

　If you need to upload files larger than 100MB, use one of the following methods:
　・Upload ZIP files via drag-and-drop (Refer toManual "02.  Publication of materials")
　・For video files, create them using the HLS Video Management Site* (https://vms.gs.chiba-u.jp/login.cgi) and upload them as a “SCORM Package” (Refer toManual "02.  Publication of materials")
*You can log in to the HLS Video Management Site using the same ID and password as for Chiba University Moodle (your user ID and the password for the integrated authentication system). No prior application is required.

(2) For applications unrelated to course offerings or other usage requests: Please contact (moodle-support◆chiba-u.jp; change “◆” to 1 byte ”@”) with the following information. If applying on behalf of an instructor (e.g., staff, assistants), CC the requested instructor in the email.

・Course Code (Lecture Code)
・Course Name *Required*
・Instructor Name (Faculty/Staff member to be registered as the teacher in Moodle) *Required*
・User ID *Required*
・Course Category *Required*
・Term Offered
・Schedule

Note: The term “course” here refers to classes registered in the syllabus on the student portal.

A. Part-time instructors can also create courses. Please refer to the “For Faculty and Staff: Course Application and Course Usage Guide”.

 If you do not have a user number to use Moodle, please apply to the CUDTEC(the Chiba University Digital Transformation Enhancement Council)  for the use of the University Information and Communication Systems. 

A. For adding or removing courses, the procedure differs depending on whether you are registered as an instructor in the Academic Affairs System. Please follow the steps below according to your situation.

【If you are registered as an instructor for a course in the academic affairs system】

(In case of addition)

Once you are registered as the instructor for a course in the Academic Affairs System, it will be reflected in Moodle one day later, so no special notification is required.

(In case of deletion)

If you are registered as a teacher in charge of a class in the academic affairs system, you cannot be removed from the "Participants" list on Moodle because you are linked to the system.
Please follow the steps below to make the course invisible:

1. Click on the "Participants" tab just below the course name

2. Find the target user from the list

3. Click the pencil mark in the target user's column

4. Change the "Status" to "Suspended" and click "Save changes"

【If you are not registered as an instructor in the academic affairs system】

Please manually add or remove yourself in Moodle.

(In the case of additions)

　1.Click the “Participants” tab directly below the course name.

　2.Click “Enrol users”.

　3.Search by name, faculty ID, or username in the “Select users” search field.

　4.Candidates will appear below the search field; click the correct user.

　5.Under “Assign role”, select “Teacher”.

　6.Click “Enrol users”.

(In case of deletion)

　1.Click the “Participants” tab directly below the course name.

　2.Find the user you want to remove from the list.

　3.Click the trash can icon in the enrolment method column on the far right.

　4.A confirmation message will appear asking, "Do you really want to unenrol 'User name' from 'Course name' ?".  Confirm and click “Unenrol".

If you are unsure about the procedure or cannot add/remove items even after following the steps above, please contact (moodle-support◆chiba-u.jp; change “◆” to 1 byte ”@”) with the following details: - Course name - Lecture code - Faculty/staff name - User ID - Request (Add or Remove). 

A. You can edit course settings from the “Course administration” > “Settings” page in the “Administration” block on the right side of the course screen. 

A. Using the “Import” feature allows you to easily copy content from a course used in the previous academic year into a brand-new course for the new academic year. Please note that imported content retains the deadlines from the previous year, so you must change any deadlines or time periods. For specific instructions, refer to “14.  Importing”. 

A. Please contact (moodle-support◆chiba-u.jp; change “◆” to 1 byte ”@”) with the following information.

If you are submitting on behalf of an instructor (e.g., staff, assistant), please CC the instructor in the email.

・Lecture Code to be merged *Required*

・Course Name after Merger *Required*

・Instructor Name (If same as original course, indicate this. Or add new user)*Required*

・Username (Required if adding new users)

・Course Category *Required*

・Term Offered

・Course Term and Timetable

Please ensure the merger request is submitted before the course starts. (Student submissions and records cannot be transferred otherwise.)

A. Please contact (moodle-support◆chiba-u.jp; change “◆” to 1 byte ”@”) with the following information (replace ◆ with @ when sending the email). If you are submitting on behalf of an instructor (e.g., staff, assistant), please CC the instructor in the email.

・Lecture Code to be Split (Course ID) *Required*

・Course Name After Split *Required*

・Instructor Name (If same as original course, indicate this. Or add new user) *Required*

・username (Required if adding users)

・Course Category *Required*

・Term Offered

・Course Term and Timetable

Please ensure students are informed to self-enroll in the split courses using the enrolment key.
If you wish to enroll all enrolled students into the split courses, bulk enrollment via Moodle Support is possible. Please indicate this when submitting your request.

A. There are several possible cases.

(1) Confirming Enrolment Status: If you applied for a Moodle course via the syllabus, the course will be created within two days of your application. Please check again after some time has passed.

(2) Checking Filters: The Moodle dashboard and My Courses feature filters to narrow down courses. Please note that filter settings applied in the dashboard's “Course Overview” or the dashboard's ‘Timeline’ are retained. If you cannot find a course, try setting the filter to “All” to see if it appears.

(3) Verifying “Displayed Deleted”: Even if you change the filter to “All,” courses you have removed from display will not appear under “All.” Therefore, please also check whether they were accidentally moved to “Displayed Deleted.”

If none of the above applies, please contact (moodle-support◆chiba-u.jp; change “◆” to 1 byte ”@”).

A. If you find yourself unregistered from a course, Moodle Support will re-register you. Please contact (moodle-support◆chiba-u.jp; change “◆” to 1 byte ”@”).

　An example of being removed from a course is when you set the student role to check the course as a student and leave it active. Due to synchronization with course enrolment, this may result in your removal from the course. If you set the student role for verification purposes, please remove the student role after completing your checks. 

A. That person may have registered using "Self enrolment (Student)." Self-registration created in Chiba University Moodle is set to register with the student role.
　 If you want to register other teachers for the course, please add them to the teacher role manually. For instructions on how to add them, please see " 01.3 Participant Registration (Teacher/TF/TA/Student) " .

A. Even for faculty and staff, the public access period for Moodle courses is limited to the current academic year, the previous academic year, and the year before that.
　Therefore, courses from three years ago or earlier cannot be viewed. 

A. We advise internal transfer students to complete their account renewal procedures through the Account Continuation System before course enrolment. Students themselves are responsible for confirming whether they have completed the renewal process.

Therefore, we recommend informing them in advance of the deadline for completing the renewal procedures.

A. This is one method for enrolling students in a course. Students who have course enrolment

 will be automatically enrolled in the corresponding Moodle course. Enrollment will be reflected in the Moodle course one day after course enrolment. 

A. Self enrolment and Kyoumusync enrolments can coexist. Even if a student registers through both methods, they will not be registered twice. Therefore, you can use either enrolment method without restriction. 

A. In the “Administration” block on the right side of the course screen, navigate to “Course Administration” > ‘Users’ > “Enrolment methods” > “Self enrollment (Students)” to display the enrolment key settings screen. On the settings screen, confirm that both “Enable existing enrolments” and “Allow new enrolments” are set to “Yes.” Then, set the enrolment key (password) in the “Enrolment key” field.

Note: Disabling “Enable existing enrolments” will disable that enrolment method (in this case, self enrolment). Users who registered using self enrolment will no longer be able to access the course. Disabling “Allow new enrolments” will allow users who registered via self enrolment before the setting change to continue accessing the course, but new course enrolments using self enrolment will no longer be possible. 

A. If you have enabled automatic password filling or password management (saving) in your browser settings, your username and password may appear in the “Custom Instance Name” and “Enrolment Key” fields.

In such cases, please disable the automatic password filling feature (AutoComplete in Internet Explorer) before attempting to change the enrolment key again. Depending on your browser type, you may also need to delete saved passwords. 

A. Click “Participants” directly below the course name, then set the desired display name under the “Role renaming” option in the “Enrolled users” dropdown.

For example, use this when you want to change the name “Teacher” to “Coordinator” in an omnibus course.

A. When a student submits an assignment, if the submission is completed successfully, a notification email with the student's integrated email address. Therefore, students who submit an assignment will be contacted by Moodle without any special settings.

　By default, teachers are not notified that students have submitted assignments. If you want to be notified of students' submission status, change the "Notify graders about submissions" setting in the assignment settings to "Yes." Please note that in this case, teachers may receive a large number of emails.

A. Grades and feedback for assignments are immediately visible to students once the teacher enters or uploads them. However, enabling the “Grading Workflow” feature allows you to work on assignments without revealing grades to students, then notify them all at once once grading is finalized.
　From the assignment's “Edit Settings” screen, set “Use marking workflow” under ‘Grade’ to “Yes” and save.
　When viewing the assignment's “Grade” or “Submissions” screen, you will see an option to set the ‘Status’ for each student within the grading workflow. Status options include: “Not marked,” “In marking,” “Marking completed,” “In review,” “Ready for release,” and “Released.”
　If the status is anything other than “Released,” grades and feedback entered in Moodle will not be visible to students; only the status (e.g., “Grading in Progress”) will be displayed.

　Setting the status to “Released” makes the grade and feedback visible to students.
　You can release grades to all students at once by changing the status of all students to “Released” collectively.

　However, since grades and feedback comments are released simultaneously, it is not possible to release feedback without releasing grades.
　In that case, please refer to “Q. Is there a way to provide feedback on submitted assignments without disclosing the grade to students?”.

A. In the “Availability” section of the assignment settings, you can set the start date and time, end date and time, and cutoff date and time. When doing so, please ensure that the “Always show description” checkbox is unchecked. If this box is checked, the assignment content will be displayed even before the start date and time, so please be careful.

　Alternatively, you can use the “Restrictions” feature. This is located toward the bottom of the assignment settings screen. Access Restrictions allow you to set conditions other than time. Furthermore, Access Restrictions are not limited to assignments; they can be used with other Moodle features as well.

A. When setting up an assignment, selecting “Yes” for the feedback file option in the feedback settings allows instructors to send files to students.

After adding comments to a student's submitted file, present it to the student as a feedback file.

A. If you wish to provide feedback without notifying students of their grades, consider the following methods:

(1) Display feedback for a set period, then have students hide it before entering grades

(2) Do not enter grades for the relevant assignment; instead, add a “Grade item” for that assignment to the gradebook

(3) Create a separate assignment dedicated to feedback and provide feedback there

Below are the detailed settings.

(1) Display feedback for a set period, then hide it from students and enter grades

　  For hiding methods, there are (a) setting the timing in advance and (b) manually hiding it immediately.

(a) For setting the timing in advance, configure the “Restrict access” to set the end date/time for feedback visibility. When the time arrives, students will automatically lose 　access to the relevant assignment. For details, refer to “02.4 Restrict access”.

(b) To hide it manually and immediately, start edit mode, select “Hide” from the “︙” menu on the right side of the relevant assignment. This will immediately hide it from students.

(2) For the target assignment, do not enter a grade. Instead, add the assignment's “Grade item” to the gradebook.

　  The “Grading” section has a new “Add grade item” function under “Gradebook setup.” Use this to enter the grade separately. Note: When implementing this method,

　  setting the “Grade” to “None” for the assignment where you provide feedback prevents it from appearing in the gradebook, helping avoid input errors.

(3) Create a separate feedback-only assignment and provide feedback there

　  This method involves creating a separate assignment specifically for feedback and providing feedback to students there. However, first ensure the original submitted assignment is hidden so students cannot see the grade beforehand.

       After that, create a new assignment, enter only the feedback, and share it with the students.

A. From the “Edit Settings” screen for the assignment, select “Grading” and enable “Offline Grading Worksheet.” This allows you to download the Excel file by clicking “Download Grading Worksheet” from the ‘Actions’ button on the student list screen under “Submissions.” For details, please refer to “03.2 Reviewing and Grading Submitted Reports.”

When uploading Excel file information to the Moodle list, be sure to create the Excel file in CSV format before uploading. 

A. For the “Grade” field in multiple choice questions, we recommend setting the correct answer's score to 100%. However, you can configure the system to deduct points or assign a score of 0 for incorrect answers by setting incorrect options to “-(Minus) X%”. The configuration method is as follows:

【Selecting any incorrect option results in a grade of 0】

　　Set the “Grade” for all incorrect options to “-100%”

【Points are deducted for each incorrect option selected】

　　Set the total weighting percentage for incorrect options to -100%. This deducts the percentage value from the grade for each incorrect option selected.

　　(Example: For 4 choices, if 3 are incorrect, set each incorrect choice's grade to “-33.33333%”)

Note: Even if the total weighting percentage becomes negative, the grade will never go below 0 points.

A. Using the “Download table data as” feature allows you to download an Excel file. Note that the list available for download varies depending on the selected tab. You can switch the list to display answer content. Please try the following steps to download a list of student answers.

【Procedure】

1. Access the target quiz

2. Click the “Results” tab

3. A “Grades” dropdown will appear on the left; click it and select “REsponses”

4. Under “Download table data as,” select “Microsoft Excel(.xlsx)” and click “Download”

※ If you also want to display the question text in Excel, check the “question text” box under “Display options,” click “Show report,” and then proceed with the download.

A. To prevent unauthorized access and testing from classrooms outside the designated exam venue, the following countermeasures can be considered. Please refer to them. (Concerns are also noted.)

・Password setting (Risk of sharing via SMS, etc.)

・Attendance confirmation via QR codes, etc. (Risk of sharing via SMS, etc.)

・IP address restriction (Only distinguishes whether on campus wireless LAN; cannot verify physical presence in the classroom.)

・Presenting penalties for detected cheating (psychological deterrent)

・Confirming submission of a short test upon leaving the room (verifies completion upon exit to prevent continuing the exam after leaving)

Additionally, the following settings can be used as countermeasures:

・Shuffle questions

・Set a password and communicate it on the day of the exam

・Use browser security features

・Instruct proctors to monitor from behind on the day (to prevent viewing other screens)

A. If a “Essay question” is included in the quiz questions, manually entering and saving the grade will display the total score for all questions.

 For instructions on manual grading, refer to “04-1.3 Checking Test Results”.

A. To delete a question within the Question bank, select the question you wish to remove in the “Question bank” and delete it using the “With selected: Delete” option at the bottom of the screen.

However, questions used in quizzes within a course cannot be deleted; instead, they will be switched to the “Hidden” setting in the Question Bank.

Also, please note that you cannot delete entire categories at once using the “Category” field.

Leaving unnecessary categories may cause errors during import. We kindly ask that you delete them as needed.

※ For information regarding the current import issue, please check here.

A. We have confirmed that text containing “<” may be deleted in feedback responses. For example,

Input: 1<x<2 → Response display: 1

Input: 1< x<2 → Response display: 1< x

Input: 1< x< 2 → Response display: 1< x< 2

Input: 1 < x < 2 → Response display: 1 < x < 2

Input: 1<x>2 → Response display: 12

In this way, if you continue the string without inserting a half-width space after “<,” it seems that the string after “<” is deleted.

At this point, please insert a half-width space after “<” in your response to prevent the string from being deleted.

A. If  you change the group mode to “Separate groups/Visible groups” in the forum, you will be able to select the item “Add group/grouping access restrictions”.
　If you enable this option, a setting to restrict access to users who do not belong to any grou” will be added to the “Restrict access” section immediately below.
　If you want to set different conditions, such as limiting access to specific groups, please modify the restrict access settings. 

A. The video file size is large, which may be causing long loading times or freezing. You can reduce the load on video playback by changing your settings to “Packet saving” or opening your browser in incognito mode to play the video. For details on incognito mode, please refer to “Q. Moodle suddenly became slow” at the bottom of “Q1. Moodle General, Login and Password”. 

A. A new “Save viewing status” button has been added to the screen for viewing audio and videos on Chiba University Moodle. To record viewing information, press the “Save viewing status” button and then move to another screen from “Exit activity” Please note that depending on your browser, moving to another screen without pressing “Save viewing status” may result in viewing information not being recorded properly.

If the “Save viewing status” button is not displayed for a video, please watch it using Google Chrome on your computer and use the “Exit activity” button to move to another screen. Moving to another screen using other methods may result in viewing information not being properly recorded.

A. For courses hidden from students (course visibility set to Hidden: check via the Admin block's “Course administration > Settings”), posts to announcements will not be emailed to students. Please ensure the course visibility is set to “Show.” 

A. There are several possible reasons why students cannot see a course.

1. If the course name appears grayed out to the teacher, the course is set to “Hide” for students. Open the “Course administration” > “Settings” screen on the right side of the course page, change the “Course visibility” setting from ‘Hide’ to “Show,” and save.

2. If the course's start/end dates are set incorrectly, it may not be correctly categorized on the dashboard, making it difficult for students to find. Check the “Start Date” and “End Date” in the “Course administration” > “Settings” screen. For more on this, see “Q. I can't find a course that should be registered on my dashboard.”

If none of the above applies, please contact (moodle-support◆chiba-u.jp; change “◆” to 1 byte ”@”)

A. Students may not be able to self-register, so please check your self-enrolment settings using the following method.

　1.Go to the "Management" block on the right side of the course screen > "Users" > "Enrolment methods" > "Self enrolment (Student)".

　2. Check that "Keep current self enrolments active" and "Allow new self enrolments" are set to "Yes" and that the "Enrolment duration," "Start date," and "End date" settings are set appropriately (if not set, leave the settings blank).

If you have any questions about the settings, etc., please contact　(moodle-support◆chiba-u.jp; change “◆” to 1 byte ”@”)

A. Students will be automatically enrolled in the Moodle course one day after registering through the student portal. Please advise them to wait until the following day or later.

If two or more days have passed and the course cannot be found through search, the instructor should manually enroll the student. If the number of students is large, please consult with the Select your department academic affairs office. 

A. As an teacher, follow these steps to unenroll a student user from a course:

1.Click “Participants” directly below the course name.

2.A list of enrolled users will appear. Click the trash can icon in the far right column of the target student's row

3.A confirmation screen will appear. Click “Unenrol” to remove the student.

Note: If the course is linked to enrolment, unregistering a student will cause them to be automatically re-registered the next day. In this case, use the following steps to temporarily pause their status instead.

1.Click “Participants” directly below the course name.

2.A list of users enrolled in the course will appear. Click the pencil icon on the right side of the target student's row.

3.Change the status from “Active” to ‘Suspended’ and click “Save changes”.

A. Students may request access to courses they took in previous academic years only from the instructor in charge.

Please inform students that they cannot add courses unless they were enrolled in them in a previous academic year.

A. Please contact (moodle-support◆chiba-u.jp; change “◆” to 1 byte ”@”) with your name,ID number, and the course name and code for the relevant class. 

A. If you see “error/nopermission,” a student likely clicked the submit button after the deadline has passed. 

A. When advancing internally to graduate school, if you applied to CUDTEC(the Chiba University Digital Transformation Enhancement Council) to retain your username (“Account Continuation” application), please be advised that you will continue to use the username you used as an undergraduate student (if you applied for continuation, the username obtained after advancing to graduate school will become unusable after a certain period).

After completing the procedures with CUDTEC(the Chiba University Digital Transformation Enhancement Council), perform the following steps to update your Moodle account information and ensure normal functionality:

・Log in to Moodle using the account issued during your undergraduate studies (the account you will continue using) and then log out.

・Log in to Moodle using the account issued during your graduate studies (the account to be discarded) and then log out.

A. When submitting a renewal application for your username to CUDTEC(the Chiba University Digital Transformation Enhancement Council), please inform students that the username obtained after entering graduate school will become unusable after a certain period. After submitting the renewal application, students should use the username they used as an undergraduate student.

If you are unable to log in despite not having submitted a renewal application, please contact (moodle-support◆chiba-u.jp; change “◆” to 1 byte ”@”)

A. Please refer to the following user guide first.

• User Guide (Student Version)

• User Guide (Faculty Version)

If you still don't understand after reading the user guide, or if you have any other questions, please contact (moodle-support◆chiba-u.jp; change “◆” to 1 byte ”@”).

A. Chiba University is not currently using the official Moodle app because it has some inconsistencies with the web.

　Therefore, if you are using Moodle on a smartphone, please use the browser.