Q&A
Error notifications
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Q1. General questions about Moodle, login, and password
Q. Can I change my name? (2021.11)
A. You cannot change your name on your own. If your name on file has changed after logging in for the first time, please contact Moodle Support (moodle-support◆chiba-u.jp). (please change◆to @ when sending an email).
Q2. General operation
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Q3. For faculty members (course administrators)
1. Course creation/settings
Q. The course instructor has changed. How do I add or remove an instructor (2021.09)
A. Please follow the steps below.
(Adding an instructor)
Instructors will be shown in Moodle two days after registering in the school’s system, so there is no need to contact us.
If the instructor is still not shown and you urgently need to register him/her, please contact Moodle Support (moodle-support◆chiba-u.jp) and specify the course name, class code, instructor name, and user number you wish to add (please change◆to @ when sending an email).
(Deleting an instructor)
In the "Management" block on the right side of the course screen, click on "Course Management" > "Users" > "Registered Users".
Find the user you wish to delete from the list.
Click the "Recycle Bin" icon in the registration method field on the far right.
A confirmation message will be displayed asking "Are you sure you want to unregister the user from the course?" Confirm and click "Continue".
2. Course registration for students
Q. What is linked registration? (2021.09)
A. It is one of the ways to enroll students in a course. Students enrolled in the Student Portal will be automatically enrolled in the Moodle course. This will be reflected in the Moodle course two days after registration.
3. Using the assignment module
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4. Using quizzes, Wikis, and other module features
Q. How much data can be uploaded to Moodle?
A. By default, files of up to 100MB can be uploaded, but the settings can be changed to limit the size from 10KB to 100MB. Please note that all published files will be available for download.
To change the settings, in the "Management" block on the left side of the course screen, go to "Course Management" > "Edit Settings", and change the "Maximum Upload Size" in the "Files and Uploads" field at the bottom of the screen. The changes will take effect after clicking "Save changes" at the bottom of the screen.
To upload a file larger than 100MB, please use one of the following methods.
1. Upload a ZIP file by dragging and dropping it (see Manual 2. Publication of materials)
2. Upload video files using the HLS video management site (https://kycntsrv.chiba-u.jp/v2-moodle2/login.cgi)
You can log in to the HLS video management site with the same ID and password (user number and password for the integrated authentication system) used for Chiba University Moodle.
No prior registration is needed.
Q. How is the "Add Group/Grouping Access Restrictions" feature in the forum settings used?
A. The "Add group/grouping access restrictions" option appears if you change the group mode in the forum to "Separate group/Visible group". If it is enabled, "Settings for restricting users who do not belong to any group" will be added to the "Usage restrictions" immediately after. If you want to set different conditions such as limiting usage to a specific group, please modify the usage restriction settings.
Q4. For students
Q. How do I delete myself from a course? (2021.09)
A. The method differs depending on how you registered.
If you registered yourself using a registration key, you can cancel your registration from the "Unregister myself" menu displayed in "Administration" on the left side of the course screen during the course registration period in the first and fourth terms. Students cannot cancel their registration outside the above registration period, so please contact Moodle Support for assistance.
Regarding automatic registration (linked registration), when you register for a class in the student portal, and if there is a Moodle course for that class, you will be automatically registered for it (linked registration). In this case, if you cancel your course registration in the student portal, your registration in the Moodle course will also be canceled (it takes about two days to reflect this). If you are having trouble unregistering, please contact Moodle Support.
Q. How do I search for a course? (2021.11)
A. From the menu bar at the top in Moodle, click "Search for a course", then "Course search", and enter the course name on the search screen to search for it.
(If it does not appear, please try partially entering the course name)
Q. I enrolled in a course but I’m not registered for it. (2021.11)
A. You will be automatically enrolled in the Moodle course two days after you enroll in the student portal. If the course does not appear by searching for it, please see the syllabus or check with your teacher to confirm whether Moodle is used for the class.
Q. I enrolled in a course but it doesn’t appear in My Courses. (2021.11)
A. My Courses displays only courses that are currently in progress. Please search the Dashboard for courses that have been completed or that have not yet started.
Q5. Others
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