IT Services

The MyMAC Portal page provides access to important online documents and information. You can access email, Canvas, and Student Services from this page. Google Chrome and Mozilla Firefox work best when accessing MyMAC and Canvas. For a mobile version, get the MyMAC Mobile app. 

To find your username and default password: 

1. Visit portal.mtaloy.edu 

2. Under the Accounts & Passwords banner, click on Student Account Lookup.

3. Enter your Student ID Number (located on your schedule/ID card) and last name, then click lookup! 

4. Usernames, passwords, and account information will be listed. 

This service provides computer support to students. 

1. Go to the MyMAC portal and click on the IT Helpdesk tab at the top of the screen.

2. Search for the Electronic Helpdesk section, and click on the link for MAC Electronic Helpdesk.

3. Log in with your Novell username and password (this is what you use to log into the portal page and campus computers). 

4. Once logged in, click on the Menu tab on the right hand side. Under that, click New Request. 

5. Complete ticket as necessary and submit. This will notify the Helpdesk of your issue and you will receive email confirmation. Check the status by logging in. 

Mount Aloysius College has network multifunction printers throughout campus.  Whenever possible you are encouraged to print color pages in grayscale. Also if you print PowerPoint slides please print multiple slides per page as a way to conserve paper and ink as well as other printer resources.  

Monitoring and Restrictions

All prints and copies to network printers will be monitored and counted. Each semester every student will be allotted 800 print credits. This allotment will be reset every semester in which you are enrolled and will not roll over semester to semester. During the semester if your total number of pages reaches 100 credits then you will receive a warning notification via your Mount email. This warning is to inform you that you are approaching your allotted credit maximum. When you reach the 800 print credit limit, all printing services will be automatically disabled. If you need to print additional pages you must purchase additional pages from the Business Office. These additional credits can be purchased in the business office for $15.00.  You will then receive instructions for adding an additional 800 credits to your account.

Below are examples of what can be printed for 800 print credits:

800 Black & white single sided pages
OR
400 black & white double sided pages
OR
200 color singled sided pages
OR
100 color double sided pages

1. To install computer lab or library network printers on your PC, go to https://iprint.mtaloy.edu/ipp and click the link for the name of the printer you wish to install. It will prompt you to install the iPrint client first. Do this, close out of your browser, reopen the page, and click the link for the printer again. (Stop by IT Services located in Administration Building 327 for help with MAC-OS devices.) 

2. You may also install the Novell iPrint app. Enter iprint11.mtaloy.edu for the server name. Use your Novell credentials to log in. 

3. Check current print credits or add credits by logging into the MyMAC portal, clicking Help, and following the link under the section labeled Print Drivers for Campus Printing. 

For a free copy of Microsoft Office, go to the MyMAC portal, and click on the IT Helpdesk tab at the top of the screen. Scroll to the bottom of the page and click on the Free MS Office365 link under Discount Software and Hardware.  Enter your school email address and follow the prompts to download and install on up to 5 personal computers.

The I: Drive is a storage place on the campus network for you to save documents and files. Your I: drive is listed with the network drives, under Computer in the Start menu. To access your I: drive off-campus, go to the MyMAC portal and click File Access on the left. Log in with your Novell username and password. You can also use the Novell Filr app and use filr.mtaloy.edu for the server name. 

You also have access to the Google suite of apps through your Mount Aloysius email account. Google Drive is a great place to store files that you may need to access on another device. 

There are many different laptop manufacturers and models to select from and it can be a confusing endeavor. Students have different needs and budgets, so we recommend the laptop to have what we consider "minimum" specs. Preferred brands that work well at the Mount include HP, Asus, Lenovo, or Acer, but there are many others that make a decent laptop. We recommend staying away from Chromebooks. Although Chromebooks are decent budget options, if you need to install certain software for class, you may run into issues. MacBooks are supported, and many of our students use them, you will just be paying a bit more for one of those. 

Students can receive a discount on their desktop or laptop purchase. You can see more details on the MyMAC site under “Discount Software” and “Free MS Office 365."