We now have web portal where you can reset or change your Active Directory (AD) Password yourself!
**If you do not know your AD password and have not enrolled in this portal, you first must contact the helpdesk and have them reset your password.
The FIRST thing you need to do (if you know your AD password) is to enroll in this portal! (You only need to do this once.)
How to Enroll in LR5 Password Reset Portal
You need to do this so if you ever forget your password in the future, you won't have to contact the helpdesk!
If you have already enrolled in the portal but then forgot your password, here are instructions on how to reset your password!
How to Reset Password via LR5 Password Reset Portal
If you know your password and just want to change it to something different, you can use these instructions. (You do not have to be enrolled in the portal to do this.)
How to Change Password via LR5 Password Reset Portal
D5 passwords need to be at least 8 characters with 3 of the following 4 items.
Capital letter
Lowercase letter
Number
Special character
Can not contain user's name.
**The technicians on site do not have rights to change these passwords. (They are able to do this during mandated school closures.)
**Password expire every 6 months.**