Insurance Inspections

For all inspections:

1. Multiple contractors may be sent out. If the customer states someone has already been out we still need to gather our information. The insurance company usually sends out an adjuster but we also need to collect info to compare.

2.  We need to mention that we are from ION Home Services NOT ION Solar

3. DO NOT mention anything we will or will not do. The insurance provider and the contracting company will make final calls. If the customer has questions refer them back to their carrier and notate any questions they have.
   
   
   

Please look through the information at this link. Insurance Inspections Currently we are working with Accuserve and Sedgwick.

For Accuserve, you will need to read through the attachment in Accuserve, review pages 1-10 and pages 23-58. You will need to Download Hover and Enterprise Inspections from Livegenics. There are instructions on how to log in on those pages above. If you have questions reach out to me.

For Sedgwick, you just input all the photos into Field Pro no additional apps. This is how we are trying to get Accuserve to process these in the future. Working very heavily on that.

Additionally, for this Roof only or Insurance Inspections, you will still make a survey bonus. We are working on that structure but want to make sure you are getting paid for this extra work. This is in essence a guaranteed bonus because we don't usually reschedule or resurvey these jobs ever.