Browser profiles are one of the best ways to keep your HCC account separate from your personal and other organizational accounts.
If you use a personal Gmail account, a personal Microsoft account, or work with another organization that uses Microsoft 365 or Google services, those accounts can sometimes interfere with HCC's single sign-on (SSO) process. This may result in unexpected sign-in prompts, access issues, or being signed into the wrong account.
Creating a dedicated browser profile for HCC helps prevent these conflicts by keeping your HCC sign-in sessions, bookmarks, and settings separate from your other accounts.
Reduces sign-in conflicts between HCC and other Microsoft or Google accounts.
Makes it easier to access HCC resources without repeatedly signing in and out.
Keeps HCC bookmarks, passwords, and settings separate from personal accounts.
Provides a more consistent and reliable sign-in experience.
HCC recommends using Google Chrome with the latest security and feature updates installed. Keeping your browser up to date helps ensure compatibility with HCC services and improves security.
Tip: If you're unsure whether a sign-in issue is caused by an account conflict, try signing in using a private or incognito window first. If it works there, creating a dedicated browser profile is often the best long-term solution.
Start by adding a new profile to your browser, then sign in at my.hcc.edu.
Manage Chrome with multiple profiles
How to add new profiles to Microsoft Edge