Traveling Abroad? 

To protect HCC systems from external threats, access to campus resources is restricted when logging in outside the United States, Puerto Rico, and Canada.

If you are a student planning international travel, you must send a Travel Alert to the Help Desk to request continued access while abroad.

Email helpdesk@hcc.edu and include:

• Departure date from the U.S.

• Return date to the U.S.

• Destination country/countries

What you can access with a Travel Alert

✅ HCC Email

✅ Canvas

✅ Navigate

✅ Authentication to most HCC systems

🚫 Not available while abroad (even with a Travel Alert)

Some student services are not available outside the U.S., Canada, or Puerto Rico, even after a Travel Alert is approved. These include items found on the myHCC Dashboard, such as:

• My Student Profile

  • Class schedule

  • Grades

  • Registration functions

• My Financial Aid

• Degree Works

• Bill Pay

Because of these limitations, you may not be able to view grades, make registration changes, or complete financial or academic tasks while outside the country.

Important planning notes

• Please complete any time‑sensitive tasks (registration, payments, grade review, financial aid actions) before you depart

• Access may still be blocked in certain countries due to local laws or internet restrictions

• Access is generally available in Western Europe and other industrialized nations, but may be unreliable or unavailable in other regions

We recommend verifying access restrictions for your destination before finalizing travel plans or registering for courses.

Thank you for helping us maintain a secure digital environment, and we wish you safe travels.