Forgot your password or need to change it?

Change password using Self-Service 

1. If you have set up MFA, you can use the “Can’t access your account” or “Forgot my password” link on the login page.
   OR
   Use Self Service Password Reset Link: https://aka.ms/sspr

2. Enter the CAPTCHA code to verify you are a human and click Next

(Note: The CAPTCHA response can be entered in all lower case and you can use the refresh button for a new code that may be easier to read.)

3. Follow the prompts for a forgotten password and verify your MFA using the method you registered. 

4. Once you verify your identity using your MFA method, you will be prompted to enter a new password. 

Need your MFA sign-in method reset?

Come to the Help Desk in Frost 109 or the Tech Center in Campus Center 251

MFA reset required ID verification; in-person recommended.