Record Volunteer Hours

1. What This Is For

Volunteers give their time in different patterns: some help every week, others once a term. Each volunteer's record holds how often they help and how many hours each time, and Clevero turns this into Hours per Week, so you can compare everyone's time on the same weekly basis.

Volunteer hours aren't part of the three Summary totals described in Monthly Reporting. They stay on each volunteer's record.

📘 Note: Hours per Week updates straight away when the record is saved. It is not part of the monthly totals, so it does not wait for the overnight update.

Where to find it in the menu:

• House Admin > Team > Facilitators: record a volunteer's hours

• House Admin > Team > Volunteers: see everyone with Volunteer ticked

📘 Note: If any of these menu items aren't visible, your house has a custom navigation. Contact Clevero support and we'll add them.

2. How It Works

• Volunteers are kept on the same record as facilitators. Ticking Volunteer marks the person as a volunteer and shows the volunteer fields.

• You enter how often they help (Frequency) and how many hours each time (Hours per Frequency).

• Hours per Week is worked out on the form straight away, and again when the record is saved.

4. Set Up

Enter how often the volunteer helps and how many hours each time. Hours per Week is worked out for you.

Watch the guided demo below to learn how to Record Volunteer Hours.

You can also follow the same steps using the written guide below.

1. Go to House Admin > Team > Facilitators and open the person's record.

2. Click Edit.

3. In the Volunteer Details section, tick Volunteer, if it isn't already ticked.
   Frequency, Hours per Frequency and Hours per Week appear.

4. Select the Frequency, for example Per Month.

5. Enter Hours per Frequency, for example 6.
   Hours per Week is calculated, in this example 1.5.

6. Click Save.

📘 Note: When adding a new volunteer, click + Add Facilitator and tick Volunteer in the Volunteer Details section. Frequency and Hours per Frequency appear straight away, so you can fill them in before clicking Submit.

📘 Note: When a volunteer's commitment changes, update Frequency or Hours per Frequency the same way. Hours per Week follows the new values.

7. Examples

• A volunteer helps 6 hours a month: select Per Month and enter 6. Hours per Week shows 1.5.

• A volunteer helps irregularly, about 26 hours across the year: select Per Year and enter 26. Hours per Week shows 0.5.