How Membership Fees Are Charged

Membership fees are applied during online enrolment based on the status of the enrolling participant.

When a user enrols online, they enter their email address. Clevero uses this email to check for an existing participant record.

• No matching email found
  → The participant is treated as new, and a membership fee is applied.

• Matching email found
  → The participant’s membership status is checked:

  • Inactive → Membership fee is applied

  • Active, Non-Member, or Family → Membership fee is not applied

Only new participants and those with an Inactive status are charged a membership fee.