Communication Flow

How to Effectively Communicate with School Officials

Parents are often discouraged when they attempt to communicate with central office administrators and school board members and are sent back to the building-based officials in order to resolve a problem their child may be experiencing in school. To prevent that frustration, parents can become informed about the "chain of command," or where to begin the communication sequence regarding their problem or concern.

Many parents and community questions are easily and completely answered by communicating directly with the educator in charge of the class or program. Each situation should first be addressed at whatever level the initial action was taken with appeals moving on to the next level on the chain of command. The easiest way to communicate is via e-mail, a phone call is the next preferable way, and then a face-to-face meeting when necessary.

On Matters Involving Instruction/Curriculum

  1. Classroom Teacher

  2. Director of Curriculum (K-8) / Dean (9-12)

  3. Principal

  4. Assistant Superintendent

  5. Superintendent

  6. Bedford School Board

On Matters Involving Student Discipline

  1. Classroom Teacher (when appropriate)

  2. Assistant Principal

  3. Principal

  4. Superintendent

  5. Bedford School Board

On Matters Involving Special Education

  1. Special Education Teacher

  2. Special Education Facilitator (5-12) / Assistant Principal (K-4)

  3. Assistant Director of Special Services

  4. Director of Special Services

Limited matters can be addressed by the Superintendent. Most significant matters are resolved through the NHDOE complaint process.

On Matters Involving Athletics

  1. Coach

  2. Athletic Director (BHS/RAL)

  3. Principal

  4. Superintendent

  5. Bedford School Board

On Matters Involving Personnel (policy KEB)

  1. The individual with whom you have the complaint.

  2. Principal

  3. Superintendent

  4. Bedford School Board

On Matters Involving Transportation

  1. Transportation Coordinator

  2. Assistant Principal

  3. Principal

  4. Business Administrator / Assistant Superintendent

  5. Superintendent

  6. Bedford School Board

On Matters Involving Facilities/Grounds/Buildings

  1. Principal

  2. Facilities Director

  3. Business Administrator

  4. Superintendent

  5. Bedford School Board