If participants come into the facility to meet with a member of the Pro-Staff you should follow these steps:
Ask for their name and who they're meeting with
Have them wait in the rotunda
we do not want participants to just walk into the office
You can either
1. call the person they are meeting with to inform them that a participant is waiting for them
2. go into the office and tell/take the pro-staff member to the person waiting
Pro-Staff members may also inform you of a meeting they have with a participant and explain to you what'd they like you to do when the participant arrives.
If the pro-staff member is not here
Follow the steps explained here