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They are finding out if you are approachable
They think they are being helpful by leaving you alone
They are intimidated by libraries
They are poorly equipped to articulate a request (perhaps there is a language barrier)
They are embarrassed or looking for personal information
They may be unsure of what resources the library offers
They may not want to seem "uninformed"
Libraries can be confusing
People often don't clearly express their real information needs.
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