Six Pieces of Evidence

1. Having the Six Pieces of Evidence are the result of a successful reference interview. The point of the reference interview is to obtain the key aspects of the patron's information need. Purpose- why does the patron need this information? What does the patron plan to do with it? Is it for a school paper?

2. Deadline - when does the patron need the information? Is there a date when the information will no longer be useful to them?

3. Type and Amount - How much information is needed and in what format?

4. Who - who is the patron and how much information on the topic do they already have? Are they a novice or expert on the subject?

5. Where - where did the patron hear about this? On television? The radio? From a friend? From a doctor?

6. The Basic Question - What does the patron really want to know?

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