Scala Japan support

SCALA Japan support

Contact E-mail：support@scala.jp

• Scala Ready PC Players Win 7
  • Scala Image PC Player Starting up Win7
  • MMOS.ini Settings on a Scala Ready PC Player
  • Install PsExec on a Scala Ready PC Player for EWF
  • Set up Multiple Screens
  • TightVNC for a Remote Control and Multi Screens
  • Schedule Power on
  • Set EWF on a Scala Ready PC Player

How to

• ContentManager
  • Basics
  • How to Setup Contents 11.02
  • About Billing Log

PAM

• Installing PAM for The First Time 11.01
• Backing up MongoDB PAM 11.01
• Uninstalling PAM 11.02 (MongoDB 3.0.12)
• Player
  • Update Player Versions via CM 11.00.06
  • 4K UHD Video Playback 11.03
  • Connect to CM from Player 11.00
  • Reassign Players (Replacing a Player) 11.01
  • Reboot Players Immediately and Weekly 11.00.06
  • IAdea + AF1 Android OS and firm. ver. Update firm.
• Designer
  • Move a Button and Edit Text 11.006
  • When Click on a Button, It Plays Certain Playlists
• Others
  • HTML Widget Examples 11.006
  • YouTube Live Streaming 11.006
• Updating Content Manager
  • Updating from CM 11.03.06 to 11.04 with a Content Manager 11.04 DVD (PostgreSQL)
  • Updating from CM 10.05.16 to 11.02 with a Content Manager 11.02 DVD (PostgreSQL)
  • Updating from Release 5.1, 6.0, 6.1 to Enterprise (10.5)

Troubleshooting

• CM Basic Troubleshooting
• Player Basic Troubleshooting
• Designer Basic Troubleshooting
• Check Versions (CM. Player. Designer.)
• Content Manager Logs
• Player Error Logs
• Designer Error Logs
• Serial Numbers and Licenses and Download Updates (CM. Player. Designer.)
• Check a Video Coding Format
• Check Player Performance
• Check Plan.xml
• Open Server Monitoring （JavaMelody)
• PostgreSQL
  • Backing up PostgreSQL 9.3
  • How to Use PgAdmin III
  • Restore PostgreSQL 9.3
  • Scheduled PostgreSQL Backups 9.3

Error Messages and conditions

Content Manager

• Can not Access to Content Manager
• Can not Start Apache Tomcat Service After Java Update
• Content Manager Does not Show Correct Database Value
• Performance Issue, Maintenance and Monitoring.

Player

• Enhanced Write Filter: Help
• Black Screen Issue and Sudden Shutdown

Installation

• Content Manager Installation Troubleshooting
• Designer Installation Troubleshooting