eBloom Hub
by Teleflora eMarketing
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This is a learning and resource site to help you grow and bloom!
Begin your journey as a valued member of our team, providing exceptional digital marketing services tailored for the florist industry!
Welcome to eMarketing at
Teleflora eFlorist
Welcome to eMarketing at
Teleflora eFlorist
About Us
About Us
Department Overview: Teleflora eMarketing, part of the eFlorist branch, specializes in digital marketing products and services exclusive to the florist industry. Our team of experts offers marketing consultations and top-tier customer service to help florists flourish online.
Mission and Values: Empowering florists through innovation, dedication, and excellence in digital marketing. We prioritize customer satisfaction, teamwork, and continuous improvement.
What We Do
What We Do
🌸 Marketing Consultations: Book a personalized marketing consultation to receive expert advice and strategies tailored to your florist business.
https://outlook.office365.com/book/eFloristMarketingTeam@teleflora365.onmicrosoft.com/
🌸 Customer Service: Access ongoing support from our dedicated team to maximize the benefits of our products and services.
🌸 Partner Software Support: We collaborate with top software providers to offer cutting-edge tools, all seamlessly integrated under the Teleflora brand.
eFlorist Marketing Counselors
Yelp, Yext, Business Listings, Ads, etc.
1-866-983-3932 (option 3)
emarketing@teleflora.com
book a meeting: eflorist.com/marketingconsult
eFlorist Team Chart
eFlorist Team Chart
Information and Resources for eMarketing
Information and Resources for eMarketing
The eMarketing department serves as a trusted source of marketing expertise for eFlorist and the extensive network of eFlorist members within the Teleflora community. Additionally, our team offers dedicated product support to eFlorist, ensuring a comprehensive approach to assistance.
The eMarketing department serves as a trusted source of marketing expertise for eFlorist and the extensive network of eFlorist members within the Teleflora community. Additionally, our team offers dedicated product support to eFlorist, ensuring a comprehensive approach to assistance.
Services We Provide
Services We Provide
We call our services ODS "Order Driving Services." We offer a variety of products and services to help florists drive sales to their websites
.
Proprietary Content Management System, our website management system.
Listings management to build and mantain relevancy online.
Review management system for online platforms
Online Search Marketing through Google Ads
Social media organic and paid management
Platforms We Use
Platforms We Use
Review management system for online platforms
SEM Rush
SEO Tool
Google Analytics
Google Business Profile
Google Ads
Local rankings
eFlorist Home Base
eFlorist Home Base
eFlorist Hub
Florists Profiles
Task Ticket System
Montlly Billing
eFlorist Resources
Other Teleflora Services Contact Information
Other Teleflora Services Contact Information
Useful Contact Information for Florists Who Are Members of the Teleflora Network
Each day we work hard to assure that Customer Service for florist members of Teleflora is the best service organization in the world. We have a motivated team of customer service professionals in Los Angeles, Oklahoma City, Paragould and Toronto working together to make your shop needs our number one priority. MyTeleflora has the best service from the best people.
Spanish Customer Service- Teleflora: 877-313-6675
US FLORIST MEMBERS:
CANADA FLORIST MEMBERS:
Teleflora U.S. business hours
Monday - Friday: 8:00 a.m. - 7:00 p.m. (Central Time)
Saturday: 8:00 a.m. - 12:00 p.m. (Central Time)
Teleflora Canada business hours
Monday - Friday: 8:30 a.m. - 7:00 p.m. (Eastern Time)
Saturday: 9:30 am - 12:00 p.m. (Eastern Time)
Customer Service for US Florists
800.421.2815
fax: 405.440.6000
• For questions regarding your monthly statement
• Status of product orders and shipping inquiries
• To obtain wire order information
Customer Service for Canadian Florists
800.421.2815
fax: 800.213.8330
• For questions regarding your monthly statement
• Status of product orders and shipping inquiries
• To obtain wire order information
Advertising Co-Op
800.421.2815
• For co-op rates and information
• For participation in co-op opportunities
Advertising Co-Op [Canada]
800.333.0205
fax: 800.213.8330
• For co-op rates and information
• For participation in co-op opportunities
Credit
800.456.7890 x5516
• To check on the status of your account
• To resolve past due balances
Credit Card Services
800.421.2815
• For information regarding status of your account
• For questions regarding card plan options
• To obtain equipment information or service
• To order credit card supplies
Delivery Report Forms
fax: 800.232.3811
• Fax all delivery reports forms to this fax number
Directory - Non-Covered Cities
800.421.2815
• For assistance in placing orders for non-covered cities
• For assistance in placing codified product orders
24 Hour Flowers
866.474.7347
email: 24HourTech@teleflora.com
• For questions and support regarding 24 Hour Flowers
DovePlus
800.720.9410
email: doveplussupport@teleflora.com
• For installation and support.
Dove POS Support
866.444.3683
email: dovepossupport@teleflora.com
• For questions and support regarding Dove POS
eFlorist Program
866.983.3932
email: eflorist@teleflora.com
• Or login to eSAT to for live online chat support
eFlorist POS Support
800.354.8415
email: techsupport@teleflora.com
• For questions and support regarding eFlorist POS
Industry Relations
800.321.2654
• For information regarding Design Education
• For information on Teleflora's interfacing with allied, state and national organizations
International Orders
800.421.2815
• For information and assistance in placing international orders
RTI POS Support
800.621.8324
• For questions and support regarding RTI
Product Orders
800.333.0205
• To order Teleflora keepsake and everyday products
Sales
800.421.2815
• To contact your Territory Sales Manager (A representative will take a message and see that your call is returned within 24 hours.)
Units
800.321.2654, ext. 3591
email: lmckinnion@teleflora.com
For departments not listed above, please call 800.421.2815 during regular business hours and our operator will be happy to direct your call.
Contact by Mail
Flower Order Delivery Report Forms
Teleflora
3737 NW 34th St.
Oklahoma City, OK 73112
Flower Order Adjustment Report Forms
Teleflora
3737 NW 34th St.
Oklahoma City, OK 73112
Clearinghouse Payments
Teleflora
3737 NW 34th St.
Oklahoma City, OK 73112
Correspondence
Teleflora
P.O. Box 30130
Los Angeles, CA 90030-0130
UPS (or other private carrier)
Teleflora
11444 West Olympic Boulevard
Los Angeles, CA 90064
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