Schedule:
M-F 8:00AM to 5:00PM
Lunch: 1 hr - Discuss with team
Touch Points and Meetings
Morning Greeting: Group Chat at 8:00am M-F
Daily Standup: M-W-F 9:45
Quick greetings and check-in.
Learning Time: Training sessions, continuing education, councelor preparation.
Super Important Meeting: Friday eveyry other week. Group bonding.
Team Members
Director: Brandis J.
Manager: Diana M.
Counselor I: Ainsley P.
Specialist II: Zoe B.
Specialist I: Maria M.
Content
Internal systems
eFlorist platform
Call shadowing/ exposure
Self-paced training
eSAT Practice Tasks for eMarketing; beginning exploration of tasks to perform on the back-end of our proprietary content management system (CMS,) eSAT.
eFlorist is the digital e-commerce branch of Teleflora services. Explore our products and the specialized marketing services we offer to florists. =
eFlorist is the digital e-commerce branch of Teleflora services. Explore our products and the specialized marketing services we offer to florists. =
This presentation emphasizes the importance of delivering a clear and persuasive message in all communications, especially when working with florists.
eFlorist Overview
eMarketing Overview
Services Overview
All Tools and Platform Access
eSAT Overview
inContact Overview
Lawson Overview
Ticket System Overview
Have a general understanding of eFlorist and eMarketing
Have a general understanding of eFlorist products and services
Have a general understanding of your role at eFlorist
Get to know your teammates and have an idea of their roles
Log into every platform you will be using at least once
eMarketing Specialist continuing training
eMarketing Counselor continuing training