QuickBooks error 15311

How To Mend QuickBooks Payroll Error 15311?


While installing the QuickBooks Desktop software, users might experience a face-off with QuickBooks error 15311. This error frequently occurs when users are attempting to update QuickBooks, but instead get obstructed by this error. Additionally, this aberration may also appear during Windows startup or shutdown as well as during the installation of a newer version of QuickBooks program.

The multitudinous methods to rectify this technical error in QuickBooks are mentioned below:

1st Approach: Launch the Reboot.bat file

• To begin with, make an exit from QuickBooks.

• Select Properties after right-clicking the QuickBooks icon.

• Soon after, pick the option for opening the File Location.

• Hit a Right-click on the Reboot.bat file you located.

• Then, click on the option to Run as Administrator, followed by providing your correct administrator credentials.

• Hold off until the Reboot file has successfully reregistered all QuickBooks files.

• Then an automatic opening and closing of a black command prompt window will occur.

• Lastly, make another try at updating QuickBooks Desktop.

2nd Approach: Update Digital Signature Certificate

· Initially advance to the QuickBooks folder.

· In the QuickBooks folder, search the QBW32.exe file.

· After that, right-click the file and choose Properties.

· Next, choose the option to View Certificate after choosing Details from the Digital Signature page.

· Select the option for installing the Certificate in the General tab.

· The Certificate Import Wizard window will appear on your screen.

· Install the certificate.

· After that, click on Finish and then Next.

· When you see the message that the Import was Successful, click OK to finish.


We reach the culmination, wherein we expect that the walkthrough contained in this article helped you through in fixing QuickBooks Payroll error 15311. If you need further technical assistance, you may call us at 1 800 761 1787 and get all your doubts, queries and technical confusions sorted out. Our certified QuickBooks professionals are always available at the back-end to provide you unwavering support.