QuickBooks error 12057

3 Steps for Fixing QuickBooks Error 12057

QuickBooks Error 12057 is a common error that occurs while updating QuickBooks software or payroll. QuickBooks error 12057 error code is usually caused by internet connectivity issues, security or firewall settings, incorrect SSL settings, or outdated versions of QuickBooks.

Here are some steps you can follow to fix QuickBooks Error 12057:

Step 1. Check your internet connectivity

To check your internet connectivity, follow these steps:

·         Make sure your internet connection is working properly: Open your web browser and try browsing to a few different websites to ensure that your internet connection is working correctly.

·         Verify that your firewall or security software is not blocking QuickBooks: Sometimes, security software or firewall settings can prevent QuickBooks from connecting to the internet. You can try temporarily disabling your firewall or security software to see if it resolves the issue.

·         Check your QuickBooks internet connection settings: Open QuickBooks and go to the Help menu. Select Internet Connection Setup and ensure that your connection settings are correct. You can also try resetting your QuickBooks internet connection settings to their default values.

·         Check for updates: Go to the Help menu and select Update QuickBooks to check for any available updates. If there are updates available, download and install them.

·         Try using QuickBooks in safe mode: Sometimes, third-party applications or services can interfere with QuickBooks. You can try starting QuickBooks in safe mode to see if it resolves the issue. To do this, press and hold the Ctrl key while double-clicking the QuickBooks icon.

Step 2. Verify your SSL settings

To verify your SSL settings in Windows, follow these steps:

·         Open Internet Explorer: Click the Start menu, type "Internet Explorer," and then click the application to open it.

·         Open Internet Options: Click on the gear icon in the upper-right corner of the window and select "Internet options" from the dropdown menu.

·         Navigate to the Advanced tab: Click on the "Advanced" tab at the top of the Internet Options window.

·         Check SSL settings: Scroll down to the "Security" section and check that the checkboxes next to "Use SSL 2.0" and "Use SSL 3.0" are selected. Also, ensure that the checkboxes next to "Use TLS 1.0", "Use TLS 1.1", and "Use TLS 1.2" are unchecked.

·         Apply and save changes: Once you have made any necessary changes, click the "Apply" button and then click "OK" to save your settings.

Step 3. Update QuickBooks to the latest version

To update QuickBooks to the latest version, follow these steps:

·         Open QuickBooks: Click on the QuickBooks icon on your desktop or in the Windows Start menu.

·         Go to the Help menu: Once QuickBooks has opened, click on the Help menu in the upper-right corner of the window.

·         Check for updates: From the Help menu, select "Update QuickBooks" to open the QuickBooks Update Service window. The window will display any available updates.

·         Download updates: If there are any updates available, click the "Get Updates" button to download and install them. Depending on your internet connection, this process may take several minutes to complete.

·         Restart QuickBooks: Once the updates have been installed, you will need to restart QuickBooks to apply the changes. Click "Close" to exit the QuickBooks Update Service window, and then restart QuickBooks.

·         Verify update installation: After QuickBooks has restarted, go back to the Help menu and select "Update QuickBooks" again. If there are no updates available, you have successfully updated QuickBooks to the latest version.

We hope that the above steps has illustrated all the issue to fix QuickBooks error 12057. If ever you are still not able to fix the issue, then you need to contact QuickBooks customer support for further assistance.