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Course Overview
Course Overview
Designed to teach the basics of professional communication and self-presentation in the public sector, Business Communications in Libraries focused heavily on how to manage oneself and edit accordingly to the situation. In all types of organizations, no matter the level of professionalism required, it is important that there is a consistent level of respect and understanding in communication whether written or verbal.
Similar to the concepts learned in Organizational Behaviour, there are certain underlying behaviours and ideas that libraries are built upon. By being able to understand these and act with professional competency and integrity in all manners of work, you can best represent your organization's values.
Learning Outcomes
Learning Outcomes
Identify and apply the components and factors, including selecting the appropriate channel, of communication including writing, speaking, listening and presenting.
Apply the principles of sound English-language business correspondence including, but not limited to letters, memorandums, reports and summaries by planning, writing, proofreading, editing and revising, and adhering to the mechanics of writing using word processing software.
Use current technology and/or tools to produce and deliver both individual and group workplace-appropriate presentations.
In a team environment, create a professionally formatted research report on an instructor-approved topic, meeting the criteria for effective workplace writing using a recognized style of documentation.
Creative effective and appropriate job search documents including, but not limited to, application letters and resumes.
Learning Outcomes courtesy of the Nova Scotia Community College Business Communications in Libraries Course Outline.
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