How to Send Ticket using "SEND TO" in CRM

Step-by-step tutorial on how to navigate to the ticket section:

First, go to your CRM: 

In CRM, click the three stacked horizontal lines. It should be on the left side of your CRM 

After clicking the three stacked horizontal buttons, you need to find "Activities" and click it.

On the Activities, find "other activities" (it should be on the top). Under "other activities," find the ticket. Click it, and you can start filling up the "ticket."

Watch this video tutorial!