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BYU-PW Student Support
Home
Guides
Peak Common Issues Procedures
Self-Evaluation Submissions
Quality Assurance
QA Training
Weekly Trainings
Registration Process
Handbook
Onboarding
Lesson 1: Introduction to Advising
Lesson 2: Student Data Practices
Lesson 3: Degrees
Lesson 4: How to interact with students
Lesson 5: Microsoft Teams
Lesson 6: Basic Procedures in Reach
Lesson 7: Phone Calls
Lesson 8: Emails
Lesson 9: KB's
Lesson 10: Student in Crisis
Lesson 11: Appointments and Calling Students
Lesson 12: Overview of Certificates and Degrees
Practice Emails
Specialized Team: Phone Call Trainings
Specialized Team: Manual Registration
Specialized Team: Application Support
Specialized Team: Finance
Directory
Tools and Resources
Past Announcements
BYU-PW Student Support
Home
Guides
Peak Common Issues Procedures
Self-Evaluation Submissions
Quality Assurance
QA Training
Weekly Trainings
Registration Process
Handbook
Onboarding
Lesson 1: Introduction to Advising
Lesson 2: Student Data Practices
Lesson 3: Degrees
Lesson 4: How to interact with students
Lesson 5: Microsoft Teams
Lesson 6: Basic Procedures in Reach
Lesson 7: Phone Calls
Lesson 8: Emails
Lesson 9: KB's
Lesson 10: Student in Crisis
Lesson 11: Appointments and Calling Students
Lesson 12: Overview of Certificates and Degrees
Practice Emails
Specialized Team: Phone Call Trainings
Specialized Team: Manual Registration
Specialized Team: Application Support
Specialized Team: Finance
Directory
Tools and Resources
Past Announcements
More
Home
Guides
Peak Common Issues Procedures
Self-Evaluation Submissions
Quality Assurance
QA Training
Weekly Trainings
Registration Process
Handbook
Onboarding
Lesson 1: Introduction to Advising
Lesson 2: Student Data Practices
Lesson 3: Degrees
Lesson 4: How to interact with students
Lesson 5: Microsoft Teams
Lesson 6: Basic Procedures in Reach
Lesson 7: Phone Calls
Lesson 8: Emails
Lesson 9: KB's
Lesson 10: Student in Crisis
Lesson 11: Appointments and Calling Students
Lesson 12: Overview of Certificates and Degrees
Practice Emails
Specialized Team: Phone Call Trainings
Specialized Team: Manual Registration
Specialized Team: Application Support
Specialized Team: Finance
Directory
Tools and Resources
Past Announcements
QA Training
Please review this presentation carefully to ensure you understand the procedures that are evaluated in QA. Pay special attention to the section on Common Markdowns, as these are frequent areas where points may be lost.
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